Lead Risk & Patient Safety Manager OBGYN

Boston Medical Center•Boston, MA

About The Position

The Lead Risk Manager - OBGYN independently leads clinical risk management and patient safety oversight for inpatient and ambulatory Obstetrics and Gynecology (OBGYN), Neonatal Intensive Care Unit (NICU), and nursery service areas across Boston Medical Center. Operating under limited guidance from the Senior Director of Risk Management, the role directs risk mitigation, harm-event investigations, regulatory compliance strategies, and educational initiatives intended to reduce professional liability exposure, maternal and neonatal morbidity and mortality, and institutional safety risks while promoting a proactive culture of safety.

Requirements

Bachelor’s degree concentrated in nursing, science, or a healthcare-related field, and at least 10 years of direct clinical experience in Obstetrics, Gynecology, Maternal-Fetal Medicine, Neonatology/NICU, perinatal care, or women’s health; or an equivalent combination of education and healthcare risk management experience.
Certified Professional in Healthcare Risk Management (CPHRM), or eligibility to sit for the exam within 90 days of hire.
Deep knowledge of patient safety principles applicable to Obstetrics, Gynecology, Maternal-Fetal Medicine, and Neonatology/NICU.
Understanding of and ability to apply healthcare risk management concepts, medical malpractice principles, healthcare law, and medical terminology.
Ability to conduct structured factual investigations, interview clinical personnel, and synthesize adverse-event data into clear written reports.
Ability to interpret and apply federal and state regulations and Joint Commission healthcare regulations and accreditation standards.
Proficiency with adverse-event tracking software, such as RL Solutions, and Microsoft Office applications for data analysis and trend reporting.
Verbal and written communication skills to develop and deliver educational presentations and present risk metrics to clinical chairs, executive leadership, and regulatory bodies.

Nice To Haves

Advanced degree, such as a Juris Doctor, master’s degree, NP, PA, or PharmD.
Certified Professional in Patient Safety (CPPS) or Certified Professional in Healthcare Quality (CPHQ).
Registered Nurse (RN) license or other clinical licensure.

Responsibilities

Investigate actual and near-miss safety events through chart reviews, staff interviews, and observation; facilitate Root Cause Analysis projects; manage the incident reporting database to identify trends; and participate in clinical case review committees.
Provide risk management and patient safety expertise to OBGYN, perinatal, and NICU units and advise clinical and operational leaders on specialty-specific risks.
Collaborate with interdisciplinary leaders to identify, assess, and mitigate risks related to maternal and neonatal morbidity and mortality, and implement targeted clinical safety initiatives.
Ensure compliance with state, federal, and Joint Commission standards; draft regulatory reports; and participate in onsite survey management during Department of Public Health and Centers for Medicare and Medicaid Services surveys.
Collaborate with the Claims Department to reduce legal and financial liability by collecting, maintaining, and preparing investigation evidence for medical malpractice claim defense.
Design, maintain, and revise institutional and departmental policies to incorporate best practices, align with regulatory standards, and minimize loss exposure.
Partner with the Chief Quality Officer, Risk and Safety Senior Directors, and clinical department chairs to develop patient safety programs and report risk metrics to quality committees and governing boards.
Develop and deliver risk-reduction and safety-event-reporting education to physicians, management, and clinical staff.
Advise Patient Advocacy on resolving complex patient or family complaints to mitigate organizational risk.