Clinical Risk & Patient Safety Coordinator

Columbia Memorial Hospital•Astoria, OR

17h

About The Position

The Clinical Risk & Patient Safety Coordinator works collaboratively across departments to measurably improve patient safety and reduce patient harm and errors. The role partners with clinical and operational leaders, Professional Staff, frontline caregivers, and other stakeholders to identify actual and potential safety risks; evaluate adverse events, near misses, unsafe conditions, and circumstances that may create liability; identify system vulnerabilities and contributing factors; facilitate corrective and preventive actions; preserve and collect relevant information; and coordinate communication with appropriate internal and external parties. The position supports the systematic implementation of effective, reliable care practices and development of an appropriate institutional patient safety culture. Risk management duties include supporting patients, families, and caregivers when a potential adverse event occurs, as well as assisting with claims investigations and management.

Requirements

Minimum of five years of healthcare or legal experience.
Bachelor’s degree in a relevant field, subject to hiring manager approval; a copy of the diploma must be provided at hire.
Excellent verbal and writing skills.
Advanced interpersonal communication skills for effective consultation and collaboration.
Ability to relate to people from diverse ages and demographic backgrounds.
Ability to organize and define problems, develop strategies, and carry out action plans.
Advanced analytical skills to trend and analyze data.
Sound judgment and ability to make independent decisions.
Ability to adapt to a complex organizational environment.
Ability to promote and maintain positive relationships with CMH departments and staff.
Strong leadership skills and ability to build collaborative relationships with CMH caregivers.
Basic understanding of care processes provided in multiple areas of a healthcare setting.
Command of the English language sufficient to communicate effectively verbally and in writing.
Light to moderate physical work demands, including moderate walking and standing; ability to hear, see, and use manual dexterity to perform the described duties.

Nice To Haves

Certified Professional in Healthcare Risk Management (CPHRM) certification; candidates without certification at hire are encouraged to obtain it within two years of hire.
Prior education or formal training in healthcare risk management.
Formal training and certification in Lean, Six Sigma, Theory of Constraints, Human Factors principles, or equivalent process improvement methodologies.
Specific training and/or certification in patient safety.
Risk management experience in healthcare.
Master’s degree in a relevant field, subject to hiring manager approval.

Responsibilities

Collaborate with departments and stakeholders to improve patient safety and reduce patient harm and errors.
Identify actual and potential safety risks.
Evaluate adverse events, near misses, unsafe conditions, and circumstances presenting actual or potential liability.
Identify system vulnerabilities and contributing factors.
Facilitate the development, implementation, and evaluation of corrective and preventive actions.
Assist with preservation and collection of relevant information.
Coordinate communication with appropriate internal and external parties.
Support patients, families, and caregivers when a potential adverse event occurs.
Assist with claims investigations and management.
Support implementation of effective, reliable care practices and development of an institutional patient safety culture.