Risk and Safety Manager

M Resort•Henderson, NV

About The Position

The Risk and Safety Manager directs property safety and risk programs, including OSHA and corporate compliance, environmental health and safety, contractor safety, and claims management. The role leads safety committee activities, inspections, training compliance, incident investigations, insurance documentation, and coordination with claims adjusters, defense counsel, Corporate Legal, Finance, and other properties. It also supports workers’ compensation and general liability claims and litigation, maintains accurate compliance and claims records, and reports potential regulatory issues to Executive Management/GM. The position requires maintaining confidentiality and working in a fast-paced, guest-facing environment with flexibility to work nights, weekends, holidays, and overtime based on business needs.

Requirements

  • Must be at least 21 years of age.
  • Bachelor’s degree in a related field from a four-year college or university, or an equivalent combination of education and experience.
  • 3–5 years of experience in risk/safety management; minimum 6 years of progressive responsibility in risk management, including claims resolution.
  • Strong working knowledge of risk management disciplines, including OSHA compliance, safety protocols, and training practices.
  • Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
  • Ability to read, analyze, and interpret business publications, professional journals, technical procedures, and government regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to present information effectively and respond to questions from managers, clients, customers, and the public.
  • Strong math skills, including computing rates, ratios, and percentages and interpreting bar graphs.
  • Excellent oral and written organizational and communication skills.
  • Strong interpersonal skills and ability to resolve conflicts diplomatically and tactfully.
  • Ability to read and interpret safety rules, operating procedures, and manuals in English.
  • Ability to communicate effectively with guests, team members, and management, including in high-pressure or fast-paced situations; respond to guest inquiries courteously and accurately; document incidents and complete reports precisely; and communicate policies, procedures, and expectations to team members.
  • Ability to apply sound judgment to written, oral, or diagrammed instructions; solve problems in standardized situations involving multiple variables; make quick decisions under pressure; assess situations and respond appropriately; prioritize tasks and manage time; interpret and follow company policies and regulatory guidelines; and handle confidential information with professionalism and discretion.
  • Must qualify for licensing and permit requirements mandated by federal, state, and local regulations.
  • Valid Nevada OSHA 30 Certification.
  • Must be able to meet the stated physical demands, including standing, handling tools and equipment, reaching, speaking and listening, visual tasks, lifting and moving specified weights, and pushing, pulling, bending, twisting, stooping, crouching, kneeling, balancing, and navigating stairs, ramps, uneven surfaces, and confined or crowded spaces.

Nice To Haves

  • Minimum 2 years of supervisory experience preferred.

Responsibilities

  • Direct OSHA and corporate safety compliance programs, including HAZCOM, Bloodborne Pathogens, Lock-Out/Tag-Out, PPE, fire safety, and equipment training.
  • Ensure corporate risk guidelines are adopted and implemented in the property’s written safety program.
  • Lead the Safety Committee and develop materials for monthly meetings.
  • Coordinate with HR on return-to-work duties aligned with medical restrictions for workers’ compensation claims and report status changes to the claims adjuster.
  • Facilitate investigations of guest incidents involving alleged injury; generate incident reports and preserve relevant documentation and surveillance footage when notified of an incident or potential claim.
  • Open workers’ compensation and general liability claims with the third-party adjuster when appropriate, monitor claims, support adequate reserve setting, and facilitate resolution.
  • Open claims or advise the third-party adjuster when the property is served with general liability lawsuits and ensure defense counsel is assigned.
  • Collaborate with claims adjusters, defense counsel, and Corporate Legal on claims management and handling strategy, settlement recommendations, and claim resolution in the property’s best interest.
  • Collaborate with property and corporate Finance teams, claims adjusters, and Corporate Legal on reserves; review reserves for open property claims at least quarterly.
  • Manage property claim investigations, legal coordination, and litigation support for workers’ compensation and general liability claims; participate in quarterly claims reviews and update the internal litigation tracking system at least quarterly for property general liability litigation.
  • Provide defense counsel and third-party adjusters with requested property information needed to investigate and evaluate claims.
  • Serve as liaison with legal teams and other properties; attend depositions, settlement conferences, mediations, and trials as needed.
  • Maintain accurate records for general liability, workers’ compensation, and OSHA compliance.
  • Manage certificates of insurance for contractors, vendors, property assets, vehicles, and special events.
  • Ensure property compliance with insurance program contractual obligations.
  • Verify contractor safety compliance and insurance documentation, including waivers and additional insured language.
  • Maintain current physical demands and job hazard analyses.
  • Conduct property inspections and weekly safety walks; set and track departmental accident-reduction goals.
  • Lead coordination of Infrared Electrical and Property Engineering inspections and ensure timely response to findings.
  • Oversee EHS programs and contractor safety management.
  • Manage the AED program, including inspections, maintenance, and CPR/AED training compliance.
  • Maintain and track compliance for all Greenlight risk/safety training.
  • Maintain regulatory compliance within area of responsibility and report potential issues to Executive Management/GM.
  • Maintain strict confidentiality in departmental and company matters.

Benefits

  • Wellness programs designed to support team members’ financial, physical, and mental well-being.
  • Day-one medical coverage may be available depending on position.
  • 401(k) matching may be available depending on position.
  • Annual performance bonus may be available depending on position.
  • Paid time off earned according to local policy and increasing with length of employment.
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