Risk and Safety Manager

PENN Entertainment • Henderson, NV

1d

About The Position

The Risk and Safety Manager directs property safety, environmental health and safety, and risk-management programs. The role oversees OSHA and corporate safety compliance, contractor safety, insurance documentation, incident investigations, workers’ compensation and general liability claims, litigation support, and claims reserves. It also leads the Safety Committee, coordinates inspections and training, maintains compliance records, and reports regulatory or operational concerns to Executive Management/GM. The position requires maintaining confidentiality and working with HR, Finance, Corporate Legal, claims adjusters, defense counsel, contractors, vendors, guests, and team members.

The role is based in a fast-paced, guest-facing environment that may include exposure to secondhand tobacco smoke and varying noise, lighting, and temperature conditions. Flexibility to work nights, weekends, holidays, and overtime based on business needs is required. Uniform and grooming standards apply, and reasonable accommodations will be made in accordance with applicable laws.

Requirements

• Must be at least 21 years of age.
• Bachelor’s degree in a related field from a four-year college or university, or an equivalent combination of education and experience.
• 3–5 years of experience in risk/safety management; minimum 6 years of progressive responsibility in risk management, including claims resolution.
• Strong working knowledge of risk management disciplines, including OSHA compliance, safety protocols, and training practices.
• Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
• Ability to read, analyze, and interpret business publications, professional journals, technical procedures, and government regulations.
• Skill in writing reports, business correspondence, and procedure manuals.
• Ability to present information effectively and respond to questions from managers, clients, customers, and the public.
• Strong math skills, including the ability to compute rates, ratios, and percentages and interpret bar graphs.
• Excellent organizational and oral and written communication skills.
• Strong interpersonal skills and the ability to resolve conflicts diplomatically and tactfully.
• Ability to read and interpret safety rules, operating procedures, and manuals in English.
• Ability to communicate effectively with guests, team members, and management, including in high-pressure or fast-paced situations.
• Ability to document incidents, complete reports, and follow written instructions precisely.
• Ability to apply common sense and sound judgment, solve problems involving multiple variables, make quick decisions under pressure, and adapt in a fast-paced environment.
• Ability to prioritize tasks, manage time effectively, and interpret and follow company policies, procedures, and regulatory guidelines.
• Professionalism and discretion when handling sensitive or confidential information.
• Must qualify for all licensing and permit requirements mandated by federal, state, and local regulations.
• Valid Nevada OSHA 30 Certification.
• Ability to perform the physical demands described in the posting, including standing for extended periods; handling tools, equipment, and objects; lifting or moving up to 10 lbs regularly, 30 lbs frequently, and 50 lbs occasionally with assistance or equipment as needed; and navigating varied work environments.

Nice To Haves

• Minimum 2 years of supervisory experience preferred.

Responsibilities

• Direct OSHA and corporate safety compliance programs, including HAZCOM, Bloodborne Pathogens, Lock-Out/Tag-Out, PPE, fire safety, and equipment training.
• Ensure corporate risk guidelines are adopted and implemented in the property's written safety program.
• Lead the Safety Committee and develop materials for monthly meetings.
• Coordinate with HR to assign return-to-work duties consistent with medical restrictions for workers’ compensation claims, and report status changes to the claims adjuster.
• Facilitate investigations of guest incidents involving alleged injury; generate incident reports and ensure relevant documentation and surveillance footage are preserved.
• Open workers’ compensation and general liability claims with the third-party adjuster when appropriate, monitor claims, and facilitate resolution.
• Notify the third-party adjuster when the property is served with general liability lawsuits and ensure defense counsel is assigned.
• Collaborate with claims adjusters, defense counsel, and Corporate Legal on claims management and strategy, including settlement recommendations and resolution.
• Work with property and corporate Finance teams, claims adjusters, and Corporate Legal to ensure adequate reserves; review open property claims reserves at least quarterly.
• Manage claim investigations, legal coordination, and litigation support; participate in quarterly claims reviews and update the internal litigation tracking system at least quarterly for property general liability litigation.
• Provide defense counsel and third-party adjusters with information needed to investigate and evaluate claims.
• Serve as a liaison with legal teams and other properties; attend depositions, settlement conferences, mediations, and trials as needed.
• Maintain accurate general liability, workers’ compensation, and OSHA compliance records.
• Manage certificates of insurance for contractors, vendors, and property assets, including vehicles and special events.
• Ensure property compliance with insurance program contractual obligations.
• Verify contractor safety compliance and insurance documentation, including waivers and additional insured language.
• Maintain current physical demands and job hazard analyses.
• Conduct in-house property inspections and weekly safety walks; set and track departmental accident-reduction goals.
• Lead coordination of Infrared Electrical and Property Engineering inspections and ensure timely responses to findings.
• Oversee Environmental, Health & Safety (EHS) programs and contractor safety management.
• Manage the AED program, including inspections, maintenance, and CPR/AED training compliance.
• Maintain and track compliance for all Greenlight risk/safety training.
• Ensure regulatory compliance within the area of responsibility and report potential issues to Executive Management/GM.
• Maintain strict confidentiality in departmental and company matters.

Benefits

• Wellness programs designed to support team members' financial, physical, and mental well-being.
• Day-one medical coverage may be available depending on position.
• 401(k) matching may be available depending on position.
• Annual performance bonus may be available depending on position.
• Paid time off earned according to local policy and increasing with length of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager