Lead Retail Team Member
About The Position
The Lead Retail Team Member helps lead the store floor, supports key store operations, and steps in when the team needs coverage or assistance. The position is cross-trained between Food Service and Front-of-Store. The role helps set the tone for the store by providing great customer service, supporting teammates, and helping create a positive customer experience. The Lead Retail Team Member models and reinforces Maverik’s GET (Greet, Engage, and Thank) customer-service expectations, supporting prompt, friendly, and professional service. The role also supports team members and customers on the floor and helps keep the store stocked, organized, and ready for customers. Daily operational tasks include managing inventory, handling cash, completing shift checkout, and required reporting.
Requirements
- Must be at least 21 years old to apply.
- Thrive in a fast-paced environment and be able to multitask.
- Have a flexible schedule; stores operate 24/7, and the role may involve nights, weekends, and holidays.
- Have a Food Handler Permit if required by the applicable store, county, or jurisdiction.
- Be able to work safely with equipment that generates and maintains high temperatures while wearing appropriate personal protective equipment.
- Meet the role’s physical requirements, including frequent standing, walking, handling, horizontal reaching, reaching above shoulder level and below the waist, bending, stooping, squatting, crouching, kneeling, pushing, and potentially lifting, carrying, or moving objects weighing up to 50 pounds.
Responsibilities
- Model and reinforce Maverik’s GET (Greet, Engage, and Thank) customer-service expectations.
- Provide prompt, friendly, and professional service and help Team Members deliver an exceptional customer experience.
- Support team members and customers and provide leadership on the store floor.
- Help keep the store stocked, organized, and ready for customers.
- Manage inventory and handle cash.
- Complete shift checkout and required reporting.
- Step in to cover busy periods or critical shifts as needed.
Benefits
- Employee fuel discount and 50% off food and drinks.
- Annual profit sharing.
- Medical, dental, and vision insurance for full-time Team Members.
- 401(k) plan with company match.
- $20,000 company-paid life insurance.
- Parental leave.
- Education assistance or reimbursement program.
- Growth opportunities, including promotion from within and consistent raises.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
