Lead Retail Sales Associate - Part-Time

Orvis • Manchester, VT

3d

About The Position

Orvis is seeking a dynamic Lead Retail Guide who appreciates the outdoor lifestyle and enjoys outfitting customers for outdoor adventures. Sales Associates serve as front-line Retail Guides, inspiring, outfitting, and guiding customers. Working alongside the Store Manager, the Lead Retail Sales Associate helps create a welcoming and inclusive store atmosphere, represents the brand, and sets the tone for an exceptional customer experience. The role demonstrates Orvis’s values of surprising and delighting customers, taking pride in its products, and protecting what the company loves.

The position includes leading the sales floor, coaching the team, assisting customers and associates, opening and closing the store, and helping maintain a safe, clean, orderly workspace. It requires handling merchandise and carrying out floor sets, including reaching, crouching, and lifting up to 30 pounds.

The position offers a monthly team incentive program, an employer-matched 401(k) savings plan, paid time off and holiday pay, an associate discount, opportunities to earn travel credits through Orvis Adventures’ Travel Division, and a Fly Rod loaner program. Monthly incentives are based on the business unit achieving key targets.

Requirements

• Friendly and inviting personality, with the ability to build relationships and demonstrate care for customers and co-workers.
• Ability to create a fun and energetic store atmosphere.
• Ability to engage customers and suggest products authentically and helpfully.
• Confidence in observing and coaching selling opportunities to develop the team.
• Strong computer skills and ability to learn and apply business programs and assist others.
• Ability to solve problems for customers and associates and handle ambiguity with sound judgment.
• Reliability and responsibility to open and close the store.
• Ability to reach, move, and handle merchandise, reach high and crouch low, lift up to 30 pounds, and sustain the stamina needed to execute floor sets.
• Ability to lead the sales floor for extended periods.
• Ability to maintain a safe, clean, and orderly workspace and follow safety policies and procedures.

Nice To Haves

• Creativity and visual merchandising skills.

Responsibilities

• Create a welcoming and inclusive store atmosphere.
• Serve as a brand ambassador and lead by example in a fast-paced retail environment.
• Set the tone for the team to consistently deliver an exceptional customer experience.
• Demonstrate Orvis’s core values of surprising and delighting customers, taking pride in the product, and protecting what the company loves.
• Engage customers and suggest products in an authentic and helpful manner.
• Observe and coach selling opportunities to develop the team.
• Learn and apply business programs and assist others with them.
• Solve problems for customers and associates, using sound judgment when handling ambiguity.
• Open and close the store reliably and responsibly.
• Lead the sales floor for extended periods.
• Execute floor sets and handle merchandise, including reaching high, crouching low, and lifting up to 30 pounds.
• Maintain a safe, clean, and orderly workspace by following safety policies and procedures.

Benefits

• Monthly Team Incentive Program
• Employer-matched 401(k) savings plan
• Paid time off and holiday pay
• Generous associate discount
• Opportunities to earn travel credits in partnership with Orvis Adventures - Travel Division
• Fly Rod loaner program

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed