Lead Registered Dental Assistant
About The Position
Western Dental/Brident Offices is hiring a Lead Registered Dental Assistant to supervise back-office staff and support patient care and office operations. The role oversees staff scheduling, training, performance evaluations, accountability, and participation in hiring, selection, and retention. It partners with dentists to manage patients, provide pre- and post-treatment instructions, and support patient satisfaction. The position also monitors patient flow, oversees sterilization, ensures compliance with applicable policies and requirements, conducts regular inspections, maintains supplies and treatment records, and motivates the back-office team. The company describes its dental practices as modern and fully equipped and offers opportunities for professional, financial, and personal growth. Benefits are available based on full-time status and include paid time off, medical and dental insurance, vision coverage, a 401(k) plan, competitive salaries, professional training, and career advancement opportunities.
Requirements
- Experience supervising a team of 8–12 team members.
- Ability to demonstrate authority, delegate responsibility, and hold a team accountable.
- Working knowledge of dental equipment and terminology, OSHA, and safety compliance.
- Current X-ray license, or agreement to obtain the license within six months of employment.
Responsibilities
- Supervise back-office staff, including scheduling, training, performance evaluations, and accountability.
- Participate in hiring, selection, and retention of back-office staff.
- Manage patients in partnership with dentists, provide pre- and post-treatment instructions, and ensure patient satisfaction.
- Monitor patient flow by reviewing the sign-in sheet and appointment book and making schedule adjustments as needed.
- Ensure sterilization of the office and equipment.
- Ensure compliance with OSHA, Dental Board, and corporate policies and procedures.
- Conduct weekly, monthly, and quarterly inspections.
- Maintain dental supplies and inventory and stock supplies in operatories, restrooms, and the lab as needed.
- Maintain proper patient treatment records.
- Lead, inspire, and motivate back-office staff.
- Participate in monthly operational meetings.
- Prioritize the Ultimate Patient Experience (UPE).
Benefits
- Paid Time Off (PTO)
- Medical and dental insurance
- Vision coverage
- 401(k) plan
- Competitive salaries
- Professional training
- Career advancement opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
