Lead Registered Dental Assistant

Sonrava Health•Forney, TX

8d•$19 - $23

About The Position

The Lead Registered Dental Assistant serves as a floor supervisor for Western Dental/Brident Offices, overseeing back-office staff and coordinating office operations. The role partners with dentists to support patient management and satisfaction, maintain patient flow and treatment records, and ensure the sterilization and safety compliance of the practice. The position also maintains supplies and inventory, conducts inspections, participates in operational meetings, and helps deliver the Ultimate Patient Experience. The company describes its practices as modern and fully equipped and offers professional, financial, and personal growth opportunities.

Requirements

Experience supervising a team of 8–12 team members.
Ability to demonstrate authority, delegate responsibility, and hold a team accountable.
Working knowledge of dental equipment and terminology, OSHA, and safety compliance.
Current X-ray license, or an agreement to obtain the license within six months of employment.

Responsibilities

Supervise all back-office staff, including scheduling, training, performance evaluations, and accountability.
Participate in hiring, selection, and retention of back-office staff.
Manage patients by partnering with dentists, providing appropriate pre- and post-treatment instructions, and ensuring patient satisfaction.
Monitor patient flow by reviewing the sign-in sheet and appointment book and making necessary schedule adjustments.
Ensure sterilization of the office and equipment.
Ensure compliance with OSHA, Dental Board, and corporate policies and procedures.
Conduct weekly, monthly, and quarterly inspections.
Maintain dental supplies and inventory, stocking operatories, restrooms, and the lab as needed.
Maintain proper patient treatment records.
Lead, inspire, and motivate back-office staff.
Participate in monthly operational meetings.
Prioritize the Ultimate Patient Experience (UPE).