Lead Registered Dental Assistant

Western Dental•Forney, TX

About The Position

The Lead Registered Dental Assistant serves as a floor supervisor at Western Dental/Brident Offices, overseeing back-office staff and supporting patient care and daily dental-office operations. The role includes coordinating staffing and patient flow, maintaining compliance and sterilization standards, managing supplies and records, and promoting a positive patient experience. The company describes its practices as modern and fully equipped and offers professional, financial, and personal growth opportunities.

Requirements

Experience supervising a team of 8–12 team members.
Ability to demonstrate authority, delegate responsibility, and hold a team accountable.
Working knowledge of dental equipment and terminology, OSHA, and safety compliance.
Current X-ray license, or agreement to obtain the license within six months of employment.

Responsibilities

Supervise back-office staff, including scheduling, training, performance evaluations, and accountability.
Participate in hiring, selection, and retention of back-office staff.
Manage patients in partnership with dentists, provide appropriate pre- and post-treatment instructions, and ensure patient satisfaction.
Monitor patient flow by reviewing the sign-in sheet and appointment book and adjusting schedules as needed.
Ensure sterilization of the office and equipment.
Ensure compliance with OSHA, Dental Board, and corporate policies and procedures.
Conduct weekly, monthly, and quarterly inspections.
Maintain dental supplies and inventory, stocking operatories, restrooms, the lab, and other areas as needed.
Maintain proper patient treatment records.
Lead, inspire, and motivate back-office staff.
Participate in monthly operational meetings.
Prioritize the Ultimate Patient Experience (UPE).