Lead Ramp Agent

Menzies Aviation•Melbourne, FL

11d

About The Position

The Lead Ramp Agent is responsible for line service activities in an assigned area as directed by the Ground Service Supervisor. When workload requires, the Lead Ramp Agent also acts as a Ground Service Representative. The role monitors assigned ground service activities, coordinates with Passenger Service Agents, performs ramp agent duties, and assists with employee scheduling.

Requirements

Must be at least 18 years of age.
Must possess and maintain a valid driver’s license and other FAA-required identification or seals.
Must be able to speak, read, and write in English.
Must pass a pre-employment drug test.
Must be available and flexible to work variable shifts, including weekends and holidays.
Must be comfortable working indoors and outdoors in all weather conditions.
Able to continuously lift, push, and pull up to 70 lbs.

Responsibilities

Monitor ground service activities as assigned by the Ground Service Supervisor, including coordination with Passenger Service Agents.
Perform ramp agent duties, including loading and unloading baggage, chocking aircraft, connecting electrical power units, positioning passenger stairs, replenishing water, and servicing lavatories.
Provide air start and air-conditioning services.
Connect tow bars and tugs for aircraft pushback or towing.
Operate a headset or radio to communicate between ground crew, flight crew, and the tower.
Clean the ramp area and ground equipment.
Check in baggage as required.
Know and comply with all safety procedures.
Assist with scheduling employees.
Comply with the location’s attendance and tardiness standards.