Lead Ramp Agent

Menzies Aviation Careers•Melbourne, FL

About The Position

Responsible for line service activities in an assigned area under the direction of the Ground Service Supervisor. When workload requires, the Lead Ramp Agent also acts as a Ground Service Representative. The role monitors ground service activities, coordinates with Passenger Service Agents, performs ramp agent duties, and assists with employee scheduling.

Requirements

  • Must be at least 18 years of age.
  • Possess and maintain a valid driver’s license and other FAA-required identification or seals.
  • Be able to speak, read, and write in English.
  • Pass a pre-employment drug test.
  • Be available and flexible to work variable shifts, including weekends and holidays.
  • Be comfortable working indoors and outdoors in all weather conditions.
  • Be able to continuously lift, push, and pull up to 70 pounds.

Responsibilities

  • Comply with the location’s attendance and tardiness standards.
  • Monitor ground service activities as assigned by the Ground Service Supervisor, including coordinating with Passenger Service Agents.
  • Perform ramp agent duties, including loading and unloading baggage, chocking aircraft, connecting electrical power units, positioning passenger stairs, replenishing water, and servicing lavatories.
  • Provide air start and air-conditioning services.
  • Connect tow bars and tugs for aircraft pushback or towing.
  • Operate headsets and radios to communicate between the ground crew, flight crew, and tower.
  • Clean the ramp area and ground equipment.
  • Check in baggage as required.
  • Know and comply with all safety procedures.
  • Assist with scheduling employees.
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