Lead Ramp Agent

Menzies Aviation•Salt Lake City, UT

About The Position

The Lead Ramp Agent leads the outbound bag room and oversees the unloading and loading of luggage, freight, and cargo on and off commercial aircraft. The role also involves driving and operating specialized commercial vehicles and supporting safe, timely flight receipt and dispatch. Work requires frequent heavy lifting, pushing, pulling, bending, stretching, stacking, and kneeling, including in small or confined spaces. The Lead Ramp Agent follows established safety procedures and protocols and assists Ramp Agents in performing their duties professionally, safely, and efficiently. The position includes on-the-job or airline-specific training for employees, as well as mandatory company and airline training.

Requirements

  • Prior ramp or airline experience.
  • Must be at least 18 years of age.
  • High school diploma, GED, or six months of experience as a Ramp Agent.
  • Must pass all pre-employment testing, including a drug test.
  • Proficient ability to speak, read, and write in English.
  • Valid U.S. driver's license with no violations in the past five years, maintained throughout employment.
  • Ability to safely lift up to 70 pounds continuously.
  • Availability and flexibility to work variable shifts, including overtime, weekends, and holidays.
  • Comfort working outdoors in all weather conditions.
  • Ability to obtain and maintain all required airport security badges.
  • Must pass an FBI background check and obtain a U.S. Customs Seal.
  • Ability to perform basic math calculations.
  • Ability to work at heights up to 40 feet.

Nice To Haves

  • Prior experience loading and unloading heavy products or equipment.

Responsibilities

  • Lead and participate in moving cargo and baggage on and off aircraft and transporting it between aircraft, the outbound bag room, airport terminals, air cargo facilities, and other aircraft.
  • Safely and continuously lift and move cargo and baggage weighing up to 70 pounds.
  • Drive and operate small specialized commercial vehicles and motorized equipment.
  • Read, interpret, and complete aircraft weight-and-balance load sheets, hazardous-material identification labels, aircraft loading manifests, and baggage and cargo routing tags.
  • Ensure the safe receipt and dispatch of assigned flights, including load integrity and safety compliance.
  • Assist Ramp Agents in assigned areas to ensure they perform their duties professionally, safely, and efficiently in accordance with company and carrier standards.
  • Train employees on the job or in airline-specific procedures, or assign them to work with an experienced agent.
  • Attend mandatory training required by the company and airlines.
  • Follow workplace health, safety, wellbeing, security, and compliance procedures and take reasonable care of the health and safety of oneself and others.
  • Perform other duties as assigned.
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