Lead Program Management Analyst
About The Position
Akumen, Inc. is seeking an experienced Lead Program Management Analyst to provide program leadership, administrative management, documentation, quality assurance, and operational support for federal government programs. The SBAS Lead Program Management Analyst directs assigned team members, coordinates with Government stakeholders, manages program taskings and strategic planning activities, oversees documentation and records management, supports reporting and data visualization, and ensures deliverables meet established quality and Government compliance requirements. The role serves as Team Lead for the SBAS Team, reporting to the Contractor Project Manager and working directly with SBAS Government stakeholders. It involves coordinating assigned tasks and deliverables, supporting section-level operations, maintaining program documentation and repositories, conducting quality reviews, organizing meetings, preparing reports and communications, and supporting dashboards and visualizations. The position also provides training and guidance on documentation standards and uses generative AI tools to create or improve professional content.
Requirements
- Bachelor's degree in Business Administration, Public Administration, Communications, Information Management, or a related field.
- At least 8 years of experience in administrative or program management roles, preferably supporting federal government programs.
- Experience supporting section-level operations, task tracking, and strategic planning.
- Experience developing and maintaining SOPs, templates, presentations, and other formal documentation.
- Experience managing digital repositories, documentation, or records.
- Experience conducting quality assurance or compliance reviews.
- Experience coordinating meetings, preparing agendas and minutes, and tracking action items.
- Experience preparing activity, productivity, program, or strategic reports.
- Proficiency with SharePoint and Microsoft Office applications, including Word, Excel, PowerPoint, and Teams.
- Strong written and verbal communication skills.
- Experience using generative AI tools to create, improve, or revise professional content.
- Must be a United States citizen and able to obtain a federal clearance.
Nice To Haves
- DHS, ICE, or other federal government experience.
- Familiarity with DHS/ICE documentation and records management requirements.
- Knowledge of federal documentation standards, Section 508 accessibility requirements, and information assurance.
- Experience developing or maintaining Tableau dashboards and visualizations.
- Experience leading or directing administrative, analytical, or program support personnel.
Responsibilities
- Serve as Team Lead and provide day-to-day direction to staff assigned to the SBAS Team.
- Report to the Contractor Project Manager and work directly with SBAS Government stakeholders.
- Manage and coordinate execution of assigned SBAS tasks and deliverables.
- Support section-level operations, track taskings and action items, and coordinate strategic planning activities.
- Develop, maintain, and review templates, standard operating procedures, articles, presentations, and other program documentation.
- Manage digital repositories, document libraries, and collaboration sites to keep content current, accurate, organized, and accessible.
- Conduct quality assurance reviews for technical accuracy, completeness, and compliance with Government requirements.
- Schedule and coordinate meetings, develop agendas, prepare minutes, and track decisions and action items.
- Prepare activity, productivity, program, and strategic reports.
- Develop and support Tableau dashboards and visualizations for program reporting and analysis.
- Use SharePoint, Microsoft Word, Excel, PowerPoint, and Teams to support program operations and collaboration.
- Prepare written communications and program content for internal and external audiences.
- Provide training and guidance on templates and documentation standards.
- Use generative AI tools and effective prompting techniques to create, improve, or revise professional content.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
