Lead Management and Program Analyst

Customs and Border Protection•Washington, DC

6d•Onsite

About The Position

This position is with the Department of Homeland Security, U.S. Customs and Border Protection (CBP), Operations Support, Mission Support, International Support Division, Overseas Support Branch, in Washington, DC. The position serves as a lead senior analyst and advisor to management and senior leadership on major missions and program operations. It applies qualitative and quantitative systems analyses, management-support principles, and current and historical data to identify trends and establish goals, initiatives, and resource needs. The analyst leads programs and services supporting CBP personnel assigned to foreign duty locations on permanent-change-of-station and temporary-duty assignments, provides in-country mission support, and coordinates the reintegration of returning personnel. The role also develops and evaluates policies and procedures for foreign duty locations, advises leadership on overseas operations and emerging issues, coordinates with internal and external stakeholders, responds to information requests, and reviews work quality. The incumbent may serve as Acting Branch Chief when designated.

Requirements

One year of specialized experience equivalent to at least the next lower grade level.
Experience conducting qualitative or quantitative analyses of international or geographically dispersed programs, including program operations, resource requirements, or personnel-support activities.
Experience developing, evaluating, or implementing policies and procedures, especially those governing foreign duty locations.
Experience providing technical advice to management, coordinating with Headquarters or other stakeholders, and/or preparing executive-level briefings.
Experience gathering data and analyzing reports to respond to information requests from leadership within or outside one's chain of command.
Experience monitoring work, performing quality reviews and providing feedback, and/or delivering new employee or refresher training.
U.S. citizenship is required.
Applicants must meet applicable time-in-grade requirements by 11/02/2026.
Applicants not currently employed by CBP must meet the stated U.S. residency requirement, generally having physically resided in the United States or its protectorates for at least three of the last five years.
Applicants must undergo a background investigation; drug testing may be required under the DHS Drug-Free Workplace Plan.
Males born after 12/31/1959 must be registered with Selective Service.
All pre-employment processes will be conducted in English.

Responsibilities

Lead programs, services, and functions supporting the deployment of CBP personnel to foreign duty locations for permanent-change-of-station and temporary-duty assignments.
Provide in-country mission support and coordinate the reintegration of returning personnel.
Develop, evaluate, and implement policies and procedures governing foreign duty locations to ensure consistency with organizational requirements and priorities.
Advise management and senior leadership on overseas program operations, resources, and emerging issues.
Coordinate with Headquarters, personnel, and internal and external stakeholders.
Prepare executive-level briefings and recommendations.
Respond to recurring and ad-hoc taskings by providing data and reports from relocation and other information systems, along with options and recommendations as needed.
Monitor daily work and deliverables, conduct quality reviews of peers, and provide feedback to employees and supervisors.
Coordinate training for new employees.
Serve as Acting Branch Chief when designated.