Lead Product Owner

KMM Technologies•Reston, VA
•Hybrid

About The Position

The client is seeking a Senior Product Owner or Platform Manager to direct product teams, manage the product roadmap, and lead requirements in the healthcare claims industry. The role focuses on hands-on development, implementation, and configuration of the ServiceNow CRM platform. The Lead Product Owner will define strategic direction, manage the product portfolio, and align solutions with stakeholder and client expectations. They will work closely with development, administration, and testing teams to enhance platform functionality using Agile principles. This is a 12-month contract-to-full-time hybrid role for a DMV-local candidate, with an in-person interview in the Reston office and meetings every Wednesday. The interview process includes one virtual and one in-person interview.

Requirements

  • Hands-on experience developing, implementing, and configuring the ServiceNow CRM platform.
  • Experience in the healthcare claims industry, including healthcare claims systems.
  • Experience in CRM platform management, implementation, and integration.
  • Experience as a Platform Manager, Platform Engineer, or Product Owner.
  • Certified Scrum or Certified Agile Product Owner certification is required.

Responsibilities

  • Direct product teams.
  • Manage the product roadmap and portfolio.
  • Lead requirements for healthcare claims systems.
  • Define strategic direction for the platform and product solutions.
  • Align solutions with stakeholder and client expectations.
  • Work closely with development, administration, and testing teams to enhance platform functionality.
  • Support ServiceNow CRM development, implementation, configuration, integration, and platform management using Agile principles.
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