Lead Product Owner
About The Position
The Lead Product Owner serves as an authority over Product Owners and product teams, ensuring clarity in strategic direction. The role brings expertise to lead and manage project requirements and introduce beneficial tools and practices. It focuses on managing product development to meet internal and external client needs, establishing business value for product development and implementation, and providing clients with business perspective and guidance on opportunities and risks. The Lead Product Owner leads development of the product portfolio and collaborates with stakeholders, Product Owners, scrum teams, and management on solutions, releases, milestones, and ongoing product development. The role conducts market research, contributes to pricing packages and structures, communicates with internal and external parties, and develops and maintains product roadmaps and backlogs. It also works with testing managers to ensure functionality is tested against business requirements, leads change control, participates in agile ceremonies, coordinates user workshops, validates hypotheses, supports customer satisfaction initiatives, and provides product training.
Requirements
- Bachelor's degree in Product Management, Engineering, Information Technology, or a related field, or an additional 4 years of relevant work experience in lieu of the degree.
- At least 8 years of experience in business analysis, business development, solutions development, system analysis, technical design/development implementation, or equivalent experience; alternatively, at least 6 years of previous Product Owner experience with in-depth knowledge of agile processes and principles.
- ServiceNow experience, including working experience in CRM modules.
- Expert proficiency in Agile methodologies, principles, and procedures.
- Expert ability to use Product KPIs and business metrics to optimize products.
- Expert ability to recognize, analyze, and solve a variety of problems.
- Expert ability to analyze, organize, and prioritize work while meeting multiple deadlines.
- Certified Scrum Product Owner (CSPO) certification required upon hire.
Nice To Haves
- Previous healthcare experience.
- Advanced degree.
Responsibilities
- Lead development of the product portfolio and develop workable solutions to meet customer and market expectations in collaboration with stakeholders, Product Owners, and scrum teams.
- Collaborate with management to identify and plan product releases, review milestones with stakeholders, and manage continual development of existing products.
- Perform market research to validate proposed solutions and gain insights; assist with pricing packages and structures.
- Communicate internally and externally and develop and maintain Product Roadmaps.
- Manage Product Backlogs for development teams using product road mapping and backlog management tools.
- Work with testing managers to ensure product functionality is properly tested against business requirements.
- Lead change control processes to reflect project priorities.
- Attend product refinement, sprint planning, and sprint reviews to support the development process.
- Coordinate and organize workshops with product users using the discover and define approach; validate hypotheses and implement best solutions.
- Contribute to wider initiatives and activities that support and increase customer satisfaction.
- Conduct product training for partners and staff, and identify individual and team training needs.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
