Lead Product Marketing Manager, Digital Marketing

DIRECTV•El Segundo, CA
•$111,122 - $201,653•Remote

About The Position

The Lead Product Marketing Manager, Digital Marketing is responsible for developing and executing integrated go-to-market digital strategies that drive gross adds, reduce churn, improve customer engagement, and grow ARPU. The role owns the end-to-end product marketing lifecycle for its assigned domain, turning market and customer insights into campaigns and coordinating cross-functional partners to deliver aligned, timely business outcomes. As a subject matter expert, the manager establishes best practices, mentors less experienced team members, and independently leads complex, broad-scope initiatives. This remote position may be based anywhere in the United States except Alaska. The role may require a background check because its duties involve routine access to proprietary DIRECTV and DIRECTV customer data. Compensation is based on work location and other job-related factors. The posted base salary range across DIRECTV’s U.S. labor market zones is $111,122–$201,653; the role’s stated ranges do not include bonus or benefits.

Requirements

  • 3–5 years of digital marketing experience required; 5+ years desired, preferably in telecommunications, media, sports, entertainment, B2B, or a similar high-volume consumer business environment.
  • Proven ability to manage complex cross-functional projects with minimal oversight.
  • Strong written and verbal communication skills, including experience presenting to leadership.
  • Experience with customer segmentation, targeting, and testing methodologies, including A/B or multivariate testing.

Nice To Haves

  • Experience in telecom, subscription services, or a related consumer-facing industry.
  • Familiarity with churn reduction, retention, and ARPU-growth strategies.
  • Experience mentoring or informally leading junior team members.
  • Project management certification or equivalent experience, such as Agile/Scrum familiarity.

Responsibilities

  • Develop and execute integrated digital marketing campaigns across paid search, paid social, display, email, affiliate, and other digital channels to drive qualified leads and new business.
  • Develop digital strategies that move B2B prospects through awareness, consideration, conversion, and retention.
  • Partner with creative, media, sales, product, programming, and agency teams to develop campaigns and maintain consistent messaging across the customer experience.
  • Create and optimize digital content and messaging that communicates DIRECTV FOR BUSINESS’s value proposition, including sports, live programming, streaming, and the needs of commercial customers.
  • Develop testing roadmaps, including A/B and multivariate testing, to optimize messaging, offers, and channel mix.
  • Manage cross-functional relationships to ensure strategic alignment and on-time delivery.
  • Own project timelines, manage dependencies, and proactively resolve roadblocks that could affect schedules or milestones.
  • Communicate campaign status, results, and risks to leadership, and incorporate feedback into execution.
  • Lead small projects independently and drive substantial portions of larger organizational initiatives.
  • Partner with analytics agencies to analyze campaign performance and optimize campaigns using data and analytics.
  • Monitor KPIs, identify opportunities, improve conversion rates, and maximize ROI.
  • Use marketing analytics, attribution, automation, and analytics platforms to measure effectiveness and iterate on strategy.
  • Apply testing best practices to validate hypotheses and scale effective approaches.
  • Serve as a subject matter expert for the product marketing domain and establish and document best practices for the broader marketing organization.
  • Guide, coach, and mentor less experienced team members.
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