Associate Product Manager Digital & Marketing
About The Position
Responsible for developing and managing small or basic initiatives that drive traffic, conversion, revenue growth, and profitability for the online channel. The role works closely with IT, Marketing, and Merchandising and supports product management activities for one or more products. It may include full product management accountability for smaller products or product enhancements, as well as technical and market research in support of product managers. The Associate Product Manager identifies and resolves issues affecting the team’s ability to meet goals; works with engineering technology teams and user interface designers to define detailed product requirements; and identifies customer segments with growth potential, develops business cases, coordinates cross-functional teams, and manages ROI. The role analyzes the impact of pricing and functionality, identifies opportunities to improve customer benefits, conducts business and financial analysis, and builds relationships to drive implementation. It also tracks eCommerce best practices, develops vendor relationships, follows technology advances and online product launches, and assesses their potential to improve sales and customer satisfaction. Walgreens is a retail pharmacy and health services company founded in 1901. It serves nearly 9 million customers and patients daily through approximately 8,500 stores in the U.S. and Puerto Rico and its omni-channel platforms. The company has approximately 220,000 team members, including nearly 90,000 healthcare service providers.
Requirements
- Bachelor’s degree and at least 2 years of product management experience in online technology, or a high school diploma/GED and at least 4 years of product management experience in online technology.
- At least 1 year of experience in consumer-facing online commerce.
- At least 1 year of experience in product marketing, product/program management, business development, and/or management consulting.
- Experience working with the product development lifecycle.
- Experience developing and delivering presentations to audiences at various organizational levels.
- Experience analyzing and reporting data to identify issues, trends, or exceptions, drive improvement, and find solutions.
- Willingness to travel up to 10% of the time for business purposes, within state and out of state.
Nice To Haves
- Experience in the retail industry.
- Experience supporting product management across PI planning, requirements gathering, feature development, and ongoing enhancements.
- Ability to translate business objectives, stakeholder feedback, and customer needs into clear product requirements and actionable deliverables.
- Experience partnering with cross-functional teams to drive product initiatives through execution and delivery.
- Experience developing and maintaining product requirements, workflows, user stories, business processes, and functional specifications.
- Ability to monitor product performance and use relevant data, trends, and customer feedback to identify opportunities for improvement.
- Experience coordinating with internal stakeholders to track milestones, identify challenges proactively, and keep product deliverables on track.
Responsibilities
- Support product management activities for one or more products and potentially manage smaller products or product enhancements.
- Conduct technical and market research to support product managers.
- Identify and resolve issues in the assigned product area that may impair the team’s ability to meet goals.
- Work with engineering technology teams and user interface designers to define detailed product requirements.
- Identify and quantify customer segments with growth potential and create business cases for targeting them.
- Coordinate cross-functional teams and manage ROI to ensure expected benefits outweigh costs.
- Measure and analyze the impact of existing pricing and functionality, and identify opportunities to innovate and improve customer benefits.
- Build internal cross-functional relationships to drive implementation and achieve goals.
- Conduct business and financial analysis, including forecasting, monitoring, and reporting.
- Identify eCommerce industry best practices and build vendor relationships.
- Keep up with technology advancements and online product launches, and understand their potential to drive sales and customer satisfaction.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
