Lead Product Manager, Consumer Lending & Credit

Green Dot Corporation•Los Angeles, CA

1d•$120,700 - $180,900•Hybrid

About The Position

Green Dot is hiring a Lead Product Manager to own consumer secured credit and credit-building products, helping customers establish and improve credit and providing a safety net when money is tight. The role partners with credit strategy leadership on long-term direction and designs simple, transparent, mobile-first experiences, including incentives for positive credit habits, easy-to-understand overdraft protection, and personalized data- and AI-powered insights. The role also helps expand access through Green Dot consumer brands and partner programs. The position leads a dedicated agile product team and works across engineering, servicing, card processing, digital, Data Science, Credit Risk, Compliance, Legal, and Risk. It oversees product strategy and delivery, partner relationships, credit bureau reporting, disputes, complaint trends, and fraud monitoring, and provides secondary ownership and coverage for Overdraft Protection. In the first six months, the successful candidate is expected to learn the portfolio, partners, and customer pain points; deliver a 12-month roadmap; ship at least one customer-facing improvement and establish regular KPI reviews; and take an idea from discovery to a tested pilot or approved business case. This is a structured hybrid position requiring three days per week in the office, with remote work on the remaining days. It is open only to candidates able to work from the approved location in West Los Angeles, California. The position is regular, with a targeted base salary of $120,700 to $180,900 per year. Candidates must be legally authorized to work in the United States without current or future visa sponsorship.

Requirements

At least 7 years of product management experience, including at least 3 years in consumer lending, credit cards, or credit-building products.
A track record of launching consumer financial products that customers value, with results such as growth, satisfaction, or retention.
Working knowledge of consumer lending regulations, including TILA/Reg Z, Reg E, Reg DD, ECOA/Reg B, FCRA, MLA, and UDAAP.
Experience working with card processors, credit bureaus, and third-party vendors.
Data-driven approach and ability to lead cross-functional teams without direct authority.
Ability to work in the United States without current or future sponsorship.
Ability to meet the stated location requirement: West Los Angeles, California.

Nice To Haves

Background in fintech, prepaid, or serving underbanked customers.
Experience applying AI/ML, alternative data, or cash-flow underwriting to credit products.
Experience with agile product delivery in cross-functional teams.

Responsibilities

Own secured credit and credit-building products end to end and partner with credit strategy leadership on long-term direction.
Design clear, mobile-first credit experiences for people new to credit.
Gather customer insights through support calls, feedback, and research and translate them into product improvements.
Define and track KPIs for growth, credit performance, revenue, and customer satisfaction in partnership with Data Science and Credit Risk.
Lead a dedicated agile product team and coordinate with engineering, servicing, card processing, and digital teams to deliver releases on schedule.
Lead launches, pilots, experiments, and vendor integrations; learn quickly and scale effective approaches.
Manage relationships with card processing and collections partners.
Oversee credit bureau reporting, disputes, complaint trends, and fraud monitoring.
Partner with Compliance, Legal, and Risk on regulatory exams, audits, and reporting.
Provide secondary ownership and coverage for the Overdraft Protection product.
Within the first six months, learn the portfolio, partners, and customer pain points; deliver a 12-month roadmap; ship a customer-facing improvement and set up regular KPI reviews; and take an idea from discovery to a tested pilot or approved business case.