Consumer Lending Manager
About The Position
North Star Community Credit Union is seeking a Consumer Lending Manager based in the Devils Lake region of North Dakota. The manager will lead and develop consumer lenders, guide complex credit decisions, and work with executive leadership to grow the consumer loan portfolio responsibly. The role combines coaching and team development with lending judgment, operational improvement, portfolio oversight, and strategic input. The manager will help lenders evaluate credit, structure loans, and resolve complex applications while balancing member needs with responsible lending practices. They will identify ways to improve the application process and member experience, use lending trends and portfolio performance to recommend opportunities, and promote consistent underwriting and compliance with applicable regulations and internal policies.
Requirements
- At least five years of experience in consumer lending, credit administration, or financial services.
- Leadership experience coaching employees and improving team performance.
- Strong knowledge of consumer underwriting, credit analysis, and lending regulations.
- Experience making lending decisions, managing risk, and using loan origination systems.
- Ability to use performance and portfolio data to guide decisions and improve operations.
Nice To Haves
- Credit union or community banking experience.
- Experience leading lending operations through growth.
Responsibilities
- Coach and develop consumer lenders, provide clear feedback, and help employees build sound lending judgment and confidence.
- Guide lenders in evaluating credit, structuring loans, and handling complex applications.
- Identify application delays, simplify handoffs, and improve how members understand the lending process.
- Use lending trends and portfolio performance to identify growth opportunities and make practical recommendations to executive leadership.
- Monitor portfolio risk and promote consistent underwriting and compliance with lending regulations and internal policies.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Paid time off
- Paid holidays
- Professional development
- Employee wellness programs
- Opportunities to get involved in the community
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
