Consumer Lending Manager
About The Position
The Consumer Lending Manager leads and develops consumer lenders across North Star Community Credit Union, based in the Devils Lake region of North Dakota. The role guides complex credit decisions, supports responsible portfolio growth, and works with executive leadership to shape lending strategy. It combines coaching employees through lending cases with using portfolio and performance data to identify opportunities and improve operations. The manager helps lenders evaluate credit, structure loans, and handle complex applications while balancing member needs with responsible lending practices. The role also focuses on improving the member experience, protecting portfolio quality, and promoting consistent underwriting and compliance with lending regulations and internal policies.
Requirements
- Five or more years of experience in consumer lending, credit administration, or financial services.
- Leadership experience coaching employees and improving team performance.
- Strong knowledge of consumer underwriting, credit analysis, and lending regulations.
- Experience making lending decisions, managing risk, and using loan origination systems.
- Ability to use performance and portfolio data to guide decisions and improve operations.
Nice To Haves
- Credit union or community banking experience.
- Experience leading lending operations through growth.
Responsibilities
- Coach consumer lenders through real cases, provide clear feedback, and help employees develop sound lending judgment and confidence.
- Guide consumer lending decisions, including credit evaluation, loan structuring, and complex applications.
- Identify application delays, simplify handoffs, and improve how members understand the lending process.
- Use lending trends and portfolio performance to identify growth opportunities and make practical recommendations to executive leadership.
- Monitor risk and promote consistent underwriting and compliance with lending regulations and internal policies.
- Use performance and portfolio data to guide decisions and improve operations.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Paid time off and holidays
- Professional development
- Employee wellness programs
- Opportunities to get involved in the community
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
