Senior Product Manager, Eligibility & Learning Enablement

Humana

17h•$104,000 - $143,000•Remote

About The Position

Humana is seeking a Lead Product Manager to drive the evolution of the data foundation supporting its enterprise Next Best Action (NBA) decisioning capability. The role defines, prioritizes, and scales data assets for personalized, context-aware engagement across channels and business functions. The Product Manager partners with business, data, engineering, architecture, and product organizations to translate emerging use cases into scalable data capabilities and shape how enterprise data is identified, onboarded, governed, and used for decisioning, personalization, reporting, and measurement. The position leads product strategy, roadmap, and backlog for the NBA Foundation team and serves as Product Owner for an agile scrum team. It supports reusable enterprise data capabilities and alignment between NBA capability availability and downstream decisioning, user experience, reporting, and channel activation. This remote role may require occasional travel to Humana offices for training or meetings. Work-at-home employees must provide an internet connection with at least 25 Mbps download and 10 Mbps upload speed and work from a dedicated space that protects member PHI/HIPAA information. The role is scheduled for 40 hours per week. The stated annual base pay range is $104,000–$143,000, with eligibility for a bonus incentive plan based on company and/or individual performance. The application deadline is November 6, 2026.

Requirements

Bachelor's degree in Business Administration, Information Technology, Computer Science, Data Management, Marketing, or a related field, or equivalent professional experience.
Demonstrated experience in Product Management, Product Ownership, Data Product Management, Business Analysis, or a related discipline working across business and technology teams.
Experience serving as a Product Manager, Product Owner, or similar role supporting agile software development teams.
Experience translating business needs into requirements, user stories, acceptance criteria, and prioritized development backlogs.
Experience identifying, documenting, and defining business and information requirements supporting capabilities across multiple use cases, products, or lines of business.
Strong understanding of enterprise data concepts, including data sourcing, business definitions, data quality, metadata, dependencies, and data availability.
Ability to navigate complex enterprise environments and identify appropriate data sources for business objectives.
Experience partnering with data engineering, analytics, architecture, or enterprise data teams to deliver business capabilities.
Experience managing dependencies across multiple technology teams, products, or business initiatives.
Strong analytical and problem-solving skills, including identifying risks, gaps, dependencies, and opportunities before they affect delivery.
Strong organizational skills and ability to manage multiple priorities and coordinate concurrent initiatives.
Excellent written and verbal communication skills, including translating between business needs and technical requirements.
Ability to influence outcomes and build alignment across stakeholders in a large, matrixed organization.
For home or hybrid work, provide internet service with at least 25 Mbps download and 10 Mbps upload speed, and work from a dedicated space that protects member PHI/HIPAA information.

Nice To Haves

Experience within Humana’s enterprise ecosystem, platforms, or shared services organizations.
Experience in healthcare, health insurance, financial services, or another highly regulated industry.
Experience supporting personalization, decisioning, customer engagement, marketing technology, or customer experience platforms.
Demonstrated success working in ambiguous environments and defining scalable capabilities for emerging business needs.

Responsibilities

Lead the product strategy, roadmap, and backlog for the NBA Foundation team, aligning work with the broader NBA vision and enterprise priorities.
Serve as Product Owner for an agile scrum team, driving prioritization, backlog refinement, sprint planning, acceptance criteria, and delivery outcomes.
Partner with business stakeholders to understand emerging Next Best Action use cases and translate business objectives into scalable business requirements.
Define and maintain capabilities supporting decisioning, eligibility, completion indicators, measurement, and reporting across NBA use cases.
Collaborate with information owners, engineering teams, architects, and enterprise data organizations to identify, onboard, and operationalize required data assets.
Maintain an inventory of NBA assets, including current availability, future needs, dependencies, and onboarding status.
Align product, business, data, and technology teams so solution readiness supports planned roadmap delivery.
Identify opportunities to reuse existing enterprise and NBA assets, reducing redundancy and accelerating delivery.
Anticipate future capability needs and help define common, reusable data capabilities for broader enterprise adoption of NBA.
Identify and manage risks, dependencies, and prioritization conflicts that could affect use-case delivery or strategic objectives.
Promote consistent documentation, governance, and information management practices to improve scalability, transparency, and delivery effectiveness.
Partner with NBA product teams to align capability availability with downstream platform capabilities, including decisioning, user experience, reporting, and channel activation.