Lead Product Management & Develop - Development Focus

AT&T•Dallas, TX

3d•Onsite

About The Position

Build the future of how partners do business with us by shaping the products, platforms, and experiences behind AT&T's indirect channels. You'll own product enablement across Agents, VARs, MSPs, and SIs - translating real-world friction into engineering-ready solutions that simplify ordering, provisioning, and Day 2 operations. This is where strategy meets execution, and where your work directly accelerates our path to becoming the easiest carrier for partners to do business with. In this role, you'll lead product enablement and readiness efforts that scales AT&T's indirect channel revenue across Agents, VARs, MSPs, SIs, Wholesale, and Alliance partners. You'll translate partner friction and field insights into engineering-ready requirements, define channel-specific buy-flows, and drive cross-functional alignment across Product, Sales, Commercialization, and Engineering to deliver solutions that simplify ordering, provisioning, and Day 2 operations. Your work will directly influence partner adoption, deal velocity, first-time-right activation, and the shift toward API-first, self-service partner experiences across Mobility, Fixed Wireless, IoT, SD-WAN, Cloud Voice, and beyond. You'll own Go/No-Go authority for partner-facing launches, build business cases tied to revenue impact, and ensure every product hits the market partner-ready from day one - directly supporting AT&T's mission to double indirect revenue and become the easiest carrier for partners to do business with.

Requirements

Bachelor's degree (BS/BA) in Business, Engineering, Computer Science, or a related field desired
Five or more years of product management experience in telecom, SaaS, or B2B channel/partner environments
Deep understanding of indirect business models — VAR, MSP, SI, wholesale/resale, agent, and alliance channels — with hands-on experience managing the partner lifecycle from onboarding through billing and MACD
Proven track record writing PRDs, product specifications, and engineering-ready requirements that ship, with strong knowledge of wireline, wireless, and value-added product portfolios
Proficiency with CRM/CPQ platforms (Salesforce), portal ecosystems, and API-first product design, combined with experience operating in SAFe, Agile, or PI planning cadences at enterprise scale
Demonstrated ability to drive cross-functional alignment across Product, Sales, Commercialization, and Engineering — translating partner friction and field insights into prioritized, actionable product backlogs with strategic autonomy

Nice To Haves

Experience working with hyperscalers and partner ecosystems
Background in API-first products, platform architectures, or OSS/BSS environments
Strong technical aptitude with ability to evaluate architecture and integration designs
Demonstrated success scaling products beyond pilots

Responsibilities

Write engineering-ready PRDs, epics, and PI-ready workstreams for indirect product initiatives
Translate partner friction and field insights into clear, prioritized requirements
Maintain traceability from business need to delivery, minimizing rework and defect escape
Define product specifications (PSDs) that bridge business intent and technical execution
Own product enablement for assigned partner segment
Define program eligibility, rules of engagement (ROE), and access enablement criteria
Design channel-specific buy-flows and partner onboarding journeys
Ensure products are partner-ready at launch: packaging, pricing logic, eligibility rules, tech readiness
Own Go/No-Go authority for partner-facing product launches
Certify co-sell readiness and enforce launch readiness checkpoints
Coordinate cross-BU handoffs across Product, Commercialization, and Sales
Map partner journeys end-to-end; identify and quantify friction across the indirect lifecycle
Build business cases tied to revenue impact for bottleneck removal
Support the Double Indirect growth initiative by removing route-to-market obstacles
Contribute to ecosystem fitness measurement and the FMO platform strategy
Write requirements for portal, API, and transaction flow improvements (ASF)
Drive self-service adoption and API-first design across partner-facing platforms
Reduce manual workarounds through automation of ordering, pricing, and provisioning
Own system behavior governance for assigned partner workflows
Operate in a fast-paced, sprint-based cadence; deliver prioritized backlogs each PI
Detect friction patterns (provisioning failures, billing errors, MACD fallout) and act decisively
Drive first-time-right activation and reduce cycle times across ordering and support
Provide rapid product input on escalations and ad-hoc indirect decisions

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone