About The Position

Responsible for driving the development, execution, and lifecycle management of specific products/services, ensuring alignment with market needs and business objectives, and managing the business case and P&L to deliver high-quality solutions and maximize customer value. These are products and/or services that AT&T sells to residential, small to large business and/or global business customers.

Requirements

  • Bachelor’s degree (BS/BA) desired.
  • 5+ years of related experience.
  • Certification is required in some areas.
  • An experienced professional, recognized as an expert, creatively resolving complex issues with broad and in-depth knowledge.
  • Leads significant projects with strategic autonomy, influencing executive decisions.
  • Mentors less experienced staff, implements long-term plans impacting the organization, and frequently collaborates with senior leadership.

Responsibilities

  • Manage the entire product lifecycle from initial concept through development, launch, and end-of-life, ensuring seamless transitions through each stage and ongoing product performance.
  • Responsible for managing budgets, acquiring estimates, and handling requests for funding through the capital process.
  • Coordinate with design, process, manufacturing, test, quality, sales support, and marketing as the products move to production and distribution.
  • Translate and document customer and technical requirements into final product designs, prepare and present comprehensive business cases, and provide detailed product requirements, user stories, and acceptance criteria.
  • Analyze customer needs and identify priorities for new products or services and enhancements.
  • Perform in-depth market research and competitive analysis to identify trends, addressable revenue potential, customer segments, and opportunities for new products or features.
  • Conduct research and analysis on defined markets, including volumes and revenue results.
  • Create and maintain detailed product roadmaps, service guides, product documentation, results reports/analysis, and project plans, ensuring alignment with market needs and business objectives.
  • Define and drive initiatives to grow revenue and margin.
  • Partner with business, technology, UX teams, and 3rd party technology partners to design or modify products, ensuring a high-quality user experience, alignment with budget and schedule specifications, and effective cross-functional collaboration.
  • Work with the Global Connectivity Management, Technology Development, Contracting, Legal, Product Marketing, and Business or Consumer Pricing Team to develop pricing strategies.
  • Negotiate with vendors to improve the product cost structure, feature functionality, and product support.

Benefits

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
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