Lead Product Designer

Docusign • San Francisco, CA

6d • Hybrid

About The Position

As a Lead Product Designer, you will create customer-focused web applications for desktop and mobile for Docusign users around the world. You will design end-to-end features across Docusign’s Intelligent Agreement Management platform, which uses artificial intelligence to help customers turn agreement data into insights and actions, accelerate contract review cycles, and improve organization-wide productivity. This is an individual contributor role reporting to the Senior Manager, Product Design. The role is hybrid, with at least two days per week in an office; the weekly in-office expectation may vary by team.

You will define product direction and own design execution and ongoing improvements across multiple products or services. Working with product management, engineering, user research, and content design, you will shape features and product direction with minimal management guidance. You will design solutions for complex workflows, contribute to cohesive cross-product experiences and design systems, use research to inform and evaluate design, and help teams deliver multiple experiences and deadlines. You will also contribute to a creative and supportive Experience Design team culture.

Requirements

• BA/BS degree or equivalent work experience.
• 12+ years designing consumer, enterprise, and mobile user experiences for large-scale web services.
• 3+ years of experience managing or mentoring junior team members.
• Portfolio demonstrating product design strategy, interaction design, visual design, prototyping, design rationale, and strong communication and storytelling skills informed by user research.
• Demonstrable communication and storytelling skills to articulate design rationale.
• Experience with Figma.
• Experience with AI prototyping tools.

Nice To Haves

• Excellent communication with stakeholders across and up the organization, including executives.
• Creative problem-solving and clear communication of design decisions through compelling stories that inspire action.
• Interest in data- and insight-driven design solutions.
• Growth mindset, ego-free collaboration, and commitment to continuous learning.
• Self-starter who can lead design work with minimal direction.
• Experience working in a cross-functional, agile product development environment.

Responsibilities

• Define product direction and own design execution and ongoing improvements against short- and long-term goals across multiple products or services.
• Partner with product management, engineering, user research, and content designers to define features that influence products and product direction, with minimal management guidance.
• Design simple solutions for complex workflows and produce all design deliverables.
• Create a cohesive cross-product experience, including contributing to a style guide and pattern library.
• Identify opportunities for research to inspire, optimize, or evaluate design.
• Help teams prioritize, execute, and ship against multiple deadlines, developing processes as needed.
• Manage multiple deliverables across various experiences.
• Contribute to a creative and supportive culture for the Experience Design team.

Benefits

• Company bonus plan for non-sales roles, dependent on company performance.
• Restricted Stock Units (RSUs).
• Paid time off and paid company holidays, based on region.
• Paid parental leave of up to six months after birth, adoption, or foster care placement.
• Health benefit plans, including options that are 100% employer-paid or require a minimum employee contribution, available from the first day of employment.
• Retirement and pension programs with potential employer contributions.
• Learning and development options, including coaching, online courses, and education reimbursements.
• Compassionate Care Leave, including paid time off following the loss of a loved one and other life-changing events.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior