Lead Product Designer

Docusign • San Francisco, CA

17h • Hybrid

About The Position

As a Lead Product Designer, you will craft customer-focused desktop and mobile web applications for Docusign users worldwide. You will design end-to-end features across Docusign’s Intelligent Agreement Management platform, using AI to transform agreement data into insights and actions, accelerate contract review cycles, and improve organization-wide productivity. This is an individual contributor role reporting to the Senior Manager, Product Design.

The role involves defining product direction and owning design execution and ongoing improvements across multiple products or services. You will collaborate with product management, engineering, user research, and content design, with minimal management guidance, and help shape features and product direction. You will create clear solutions for complex workflows, contribute to a cohesive cross-product experience and shared design resources, identify opportunities for research, and help teams prioritize and deliver work across multiple deadlines. You will also contribute to a creative and supportive Experience Design team culture.

This is a hybrid position requiring access to an office and a weekly in-office expectation of at least two days, although the frequency may vary by team. The position is not eligible for employment in Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia, or Wyoming.

Requirements

• BA/BS degree or equivalent work experience.
• At least 12 years of experience designing consumer, enterprise, and mobile user experiences for large-scale web services.
• At least 3 years of experience managing or mentoring junior team members.
• Portfolio demonstrating product design strategy, interaction design, visual design, prototyping, design rationale, and strong communication and storytelling skills, with work informed by user research.
• Demonstrated ability to communicate and tell stories to articulate design rationale.
• Experience with Figma.
• Experience with AI prototyping tools.

Nice To Haves

• Excellent communication skills across organizations and with executive stakeholders.
• Creative problem-solving ability and skill in articulating design decisions and telling compelling stories that inspire action.
• Interest in data- and insight-driven design solutions.
• Growth mindset, ego-free collaboration, and commitment to continuous learning.
• Self-starter who can lead design work with minimal direction.
• Experience in a cross-functional, agile product development environment.

Responsibilities

• Define product direction; own design, execution, and measurement of ongoing improvements against short- and long-term goals across multiple products or services.
• Partner with product management, engineering, user research, and content designers to define features that affect the product and its direction, with minimal management guidance.
• Design simple solutions for complex workflows and produce all design deliverables.
• Create a cohesive cross-product experience, including contributing to a style guide and pattern library.
• Identify opportunities for research to inspire, optimize, or evaluate design.
• Help teams prioritize, execute, and ship work against multiple deadlines, developing processes as needed.
• Manage multiple deliverables across various experiences.
• Contribute to a creative and supportive culture for the Experience Design team.

Benefits

• Company bonus plan for non-sales roles, calculated as a percentage of eligible wages and dependent on company performance.
• Restricted Stock Units (RSUs).
• Paid time off and paid company holidays based on region.
• Up to six months of paid parental leave after birth, adoption, or foster care placement.
• Health benefit plan options, including 100% employer-paid and minimum employee-contribution plans from the first day of employment.
• Retirement and pension programs, potentially including employer contributions.
• Learning and development options, including coaching, online courses, and education reimbursements.
• Paid compassionate care leave following the loss of a loved one and other life-changing events.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior