Lead Product Designer (100% Remote within Poland)

Docplanner

2d•Remote

About The Position

Docplanner’s PMS Global group builds software clinics and doctors use to run their practices. As Lead Product Designer, you will own the design of an area of the practice management software, set design direction across its teams, and shape how that area fits into the wider product. This is an individual-contributor role focused on helping clinics reduce manual work and helping owners understand what needs attention. You will influence which problems are worth solving, work closely with product and engineering from discovery through release, and help other designers grow through coaching and reusable patterns. You will continuously learn from doctors, clinic owners and staff; identify friction in user journeys and team processes; and turn ambiguous, complex needs into strategic solutions. The work spans information-dense experiences such as billing, records and reporting, with responsibility for quality from early concepts and prototypes through QA, release and measurement. The role encourages using LLMs and AI tools to clarify intent, draft specifications, surface risks, prototype, and build front-end code, working fluidly between code and Figma. Success includes shipping useful improvements early, identifying meaningful user behaviours and outcomes, aligning with product on larger problems, and delivering measured improvements. Over time, you will set direction across teams, establish patterns others use, and help clinics spend less time on administration and doctors more time with patients. The role is 100% remote within Poland, with a remote or hybrid work model and a hub in Warsaw. Working hours are flexible. The company offers a salary appropriate to experience and skills, paid time off dependent on contract, health and wellness support, and language classes.

Requirements

Strong UI, UX and visual design skills, with a record of creating functional and engaging experiences in information-dense, data-heavy products; B2B SaaS experience is preferred.
Ability to write clear interface copy and explain the rationale behind design decisions.
Ability to prototype in code using AI tools and sufficient HTML and CSS knowledge to collaborate with front-end engineers.
Deep understanding of product metrics, behavioural analytics and A/B testing.
Experience using Amplitude, Mixpanel or similar tools.
Portfolio demonstrating experiments and measurable outcomes.
Strong commitment to product design, UX craft and business outcomes, with ownership and a drive to raise standards.
Ability to work quickly and comfortably with ambiguity while maintaining quality and knowing when to investigate deeply versus execute.
Strong first-principles reasoning, structured thinking, resistance to bias and attention to important details.
Collaborative, hands-on, reliable, honest and transparent approach; supports the best idea.
Lead-level experience shaping direction across several teams or products and helping other designers grow.
Proficient English.

Nice To Haves

Experience designing B2B SaaS products.
Experience working on AI features or using AI tools in the design process; examples should be included in the portfolio.
Familiarity with AI tools such as Cursor and Claude Code for prototyping and front-end code.

Responsibilities

Own the design of an area of the practice management software and shape how it fits with the wider product.
Set design direction across teams in the area and establish patterns and practices other designers can reuse.
Continuously speak with doctors, clinic owners and staff to understand needs and behaviours.
Work with product and engineering to identify and resolve friction in user journeys and team workflows.
Balance user and business needs in areas such as billing, records and reporting, turning ambiguous problems into clear strategic solutions.
Use LLMs to clarify intent, draft short specifications, and identify risks and edge cases.
Co-create with product managers and engineers from the beginning, define UX requirements early, and stay involved through QA and release.
Design high-quality UI and UX for information-dense screens, from concept through polish.
Use AI tools, including Cursor and Claude Code, to create interactive prototypes and production-ready front-end code, and move between code and Figma.
Run quick tests and measure funnels, adoption and retention.
Coach designers and lead across teams without managing them.
Help determine which problems are worth building solutions for and why.