Lead Principal Field Sales Trainer

Baylor Genetics•,
•Remote

About The Position

The Field Sales Trainer serves as a field-based extension of Commercial Learning & Development, partnering with CL&D Leadership to identify development needs, reinforce training and Commercial priorities, and help ensure learning translates into consistent field execution. The role supports onboarding, ongoing learning initiatives, product launches, and other training programs as needed, with responsibilities evolving in response to business and organizational needs. The position conducts field coaching and development for new and tenured sales representatives, reinforces training and field readiness, supports new-hire development, and advances ongoing sales capability. It also documents coaching activities and analyzes field insights and development trends to inform future training strategies. The role facilitates and supports training programs, certifications, workshops, meetings, launches, and other CL&D initiatives. This is a remote, field-based role requiring extensive travel. At least 70% of time is expected to be dedicated to field travel and work with sales representatives, with additional travel for new-hire training, the annual National Sales Meeting, and conventions as needed.

Requirements

  • Bachelor’s degree required.
  • Minimum of 10+ years of successful sales and/or training experience, preferably in healthcare, biotechnology, diagnostics, pharmaceuticals, or a related industry.
  • Valid driver’s license.
  • Ability to travel extensively, up to 70%, based on business needs.
  • Strong written, verbal, and in-the-moment coaching communication skills, including the ability to deliver clear, actionable feedback during ride-along observations.
  • Excellent organizational, prioritization, and collaboration skills, including the ability to balance field travel, coaching demands, and training initiatives.
  • Ability to tailor coaching and training support to individual and team needs while remaining customer-focused.
  • Thorough knowledge of and skill in using Microsoft Word, PowerPoint, and Excel.
  • Ability to operate effectively as a self-starter in a field-based role with limited supervision while maintaining alignment with leadership and training partners.

Nice To Haves

  • At least 2 years of sales or training experience in neurology, rare disease, or similarly complex specialty markets, with demonstrated experience engaging institutional call points.
  • Direct experience supporting complex product launches, expanding indications, or highly competitive therapeutic markets.

Responsibilities

  • Conduct frequent field rides with new and tenured sales representatives to observe customer interactions, assess selling effectiveness, and provide actionable coaching in clinical fluency, customer engagement, account strategy, and field execution.
  • Reinforce Commercial Learning & Development initiatives, including product and clinical training, sales skills, commercial processes, product launches, and organizational priorities.
  • Partner with Commercial Learning & Development and Sales Leadership to reinforce onboarding, evaluate new hires’ application of learned skills in the field, and coach them as they transition to independent territory ownership.
  • Assess tenured representatives’ development needs and provide targeted coaching to address skill gaps, strengthen selling capabilities, and support growth in complex customer environments.
  • Document field coaching activities and evaluate strengths, capability gaps, and development trends; provide actionable feedback to Commercial Learning & Development and Sales Leadership.
  • Facilitate and support new-hire training, ongoing learning programs, certifications, workshops, regional and national meetings, product launches, and other Commercial Learning & Development initiatives.
  • Perform other duties as assigned to support team and organizational objectives.
  • Comply with company policies, procedures, and applicable regulatory requirements.
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