Lead Piercer (Part-Time)

Mejuri • Nashville, TN

5d • Onsite

About The Position

Mejuri is hiring a part-time Lead Piercer to oversee the piercing customer journey and manage the piercing studio. The role combines needle-piercing services, client education and aftercare, jewelry styling, sales-floor leadership, and studio operations. The Lead Piercer is expected to maintain a calm, professional, safety-focused experience, uphold Mejuri’s service standards, and help build awareness and appointment demand for the studio. The role works closely with the Store Manager, Store Services team, Operations Lead, and store staff.

The position offers access to state-of-the-art studios and equipment, collaboration and learning with fellow piercers, and potential mentorship opportunities. The stated base pay range is $27–$33 per hour, based on experience and qualifications. The posting also mentions tip potential and benefits for full-time roles; this position is listed as part-time. Employees keep 100% of tips and receive regular performance feedback, an in-house retail learning program, and a product discount.

Requirements

• At least 2 years of needle-piercing experience.
• Experience working with threadless jewelry.
• Current First Aid and Blood-borne Pathogens OSHA certifications.
• Experience working with an autoclave or Statim.
• Have or be eligible to register with local law enforcement, or meet applicable local permit requirements, such as Practitioner Registration, Blood-borne Pathogens, First Aid/CPR, and vaccination requirements.
• Understand local piercing laws and requirements.
• Strong knowledge of health and safety protocols for piercing procedures.
• Demonstrated understanding of service excellence in a consumer environment.
• Excellent communication and customer service skills.
• Desire to work in a fast-paced, entrepreneurial environment.

Nice To Haves

• Experience selling products at a fast-growing company.

Responsibilities

• Oversee the piercing customer journey, including greeting, check-in, styling, transactions, service, and aftercare education.
• Provide piercing services with a calm and professional demeanor and embody Mejuri’s values in client interactions.
• Promote the Mejuri brand and piercing studios, build a local clientele, and communicate relevant product and service insights to the Store Manager and Store Services.
• Work with the Store Manager to improve the studio’s flow and processes, and coordinate with store staff on scheduling and online bookings.
• Explain aftercare, signs and symptoms of infection, material-specific care, and individual downsizing guidance to clients.
• Explain procedures and risks, identify medical concerns that could prevent a piercing, and discuss suggested care and possible complications.
• Lead by example on the sales floor and communicate, train, and uphold expectations for Mejuri’s Steps of Selling.
• Promote piercing, engraving, and other service offerings and support a positive customer experience.
• Oversee piercing studio operations in collaboration with the Store Services team and Store Manager.
• Support inventory management and provide feedback to help maintain appropriate studio quantities and assortment.
• Maintain health and safety standards, studio cleanliness, sharps and biohazard waste handling, and physical-space requirements.
• Follow legal requirements in customer interactions, including identity verification, requirements, and waivers; inform the Store Manager and Store Services team of local law or protocol updates.
• Develop expertise in the piercing jewelry assortment, including labret sizing, materials, gemstones, and metals.
• Support client check-ups and downsizing; style and suggest products and help clients plan their ear stacks.
• Build piercing appointment occupancy through promotion, education, and awareness of the studio.
• Coordinate with Store Services to order necessary piercing supplies and equipment.
• Maintain all legislated paperwork and client records.

Benefits

• Employees keep 100% of the tips they earn.
• Regular feedback through performance reviews.
• A robust in-house retail learning program.
• Generous product discount.
• Tip potential and benefits are mentioned for full-time roles; the advertised position is part-time.

What This Job Offers

• Job Type: Part-time
• Career Level: Senior
• Education Level: No Education Listed