Lead Phlebotomist/Medical Assistant (Team Manager)
About The Position
Life Line Screening is hiring a Lead Phlebotomist/Medical Assistant (Team Manager) to lead a team of technicians while continuing to provide hands-on patient care in a community event-based setting. The role works in a fast-paced environment at a different location each day and supports preventive health screenings. The team manager maintains clinical quality and customer service standards, develops staff, and helps achieve team performance and budgetary goals in collaboration with the Operations Director. The position also performs core Medical Assistant and phlebotomy duties across screening areas, including patient registration, record review, specimen collection and handling, patient monitoring, and maintaining clean equipment and work areas. It includes end-of-day administrative and operational duties such as reports, paperwork, bank deposits, shipping and receiving, and company van maintenance. Team members share responsibility for driving the company van and loading and unloading equipment.
Requirements
- Extensive work experience in customer-facing Medical Assistant and phlebotomy duties.
- At least 3 years of adult venipuncture experience and precision phlebotomy skills.
- Proven work experience in a leadership capacity.
- Experience with a centrifuge and separating serum and plasma specimens into transport tubes using transfer devices.
- Inpatient or outpatient draw experience, such as in a hospital, nursing home, doctor’s office, as a traveling phlebotomist, or at a draw center.
- Desire to provide excellent customer service.
- Excellent attention to detail and organizational skills.
- Valid driver’s license and eligibility for coverage under the company’s vehicle insurance policy.
- Leadership, teamwork, and collaboration skills.
- Ability to share responsibility for loading and unloading equipment weighing up to 50 pounds.
Nice To Haves
- Phlebotomy certification from ASCP, NPA, NHA, or AMT.
Responsibilities
- Provide direct support, training, and development to the team while maintaining clinical quality and customer service standards.
- Work with the Operations Director to set team performance and budgetary goals, and coach and encourage the team to meet or exceed them.
- Participate in interviewing, hiring, and training new staff.
- Complete end-of-day reports and paperwork, bank deposits, shipping and receiving functions, company van maintenance, and other operations duties as required.
- Cross-train and participate in core Medical Assistant duties in Ankle Brachial Index, Osteoporosis, AFIB, Registration, and Laboratory screening areas.
- Review participant records for accuracy and completeness.
- Conduct venipuncture and finger-sticks where scheduled.
- Monitor patients for reactions and ensure sample quality.
- Maintain patient confidentiality and comfort while meeting customer service expectations throughout the process.
- Oversee and ensure proper sanitation and cleaning of equipment and work areas between patients.
- Package and ship specimens to the central lab daily, where applicable.
- Share responsibility for driving the company van and loading and unloading equipment.
Benefits
- No work on holidays or Sundays.
- No on-call work or third shift.
- Monthly team incentive pay.
- C.A.R.E. milestone bonus with qualifying payments at 3 months, 6 months, and annually.
- Immediate eligibility for holiday pay.
- Comprehensive benefits package after a 30-day wait, including medical, dental, vision, 401(k) with employer match, courtesy Life Line Screening screenings, and other benefits.
- Paid time off package.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
