Lead Patient Care Representative, Primary Care McLean

VHC Health•McLean, VA
•$19 - $30

About The Position

The Lead Patient Care Representative schedules, meets, greets, and registers patients in a friendly, courteous, and professional manner. The role answers and routes telephone calls and messages, coordinates insurance verifications and preauthorizations, takes payments, and completes daily batching. It also maintains medical records, prepares charts for clinic sessions, and provides assistance as needed to physicians, the Practice Manager, and clinical staff.

Nice To Haves

  • An associate degree is preferred.
  • Two years of office/clerical or healthcare/medical primary care or office experience is preferred.

Responsibilities

  • Schedule, meet, greet, and register patients in a friendly, courteous, and professional manner.
  • Answer and route telephone calls and messages.
  • Coordinate insurance verifications and preauthorizations.
  • Take payments and complete daily batching.
  • Maintain medical records and prepare charts for clinic sessions.
  • Provide assistance as needed to physicians, the Practice Manager, and clinical staff.

Benefits

  • Medical coverage, subject to eligibility requirements.
  • Dental coverage, subject to eligibility requirements.
  • Vision coverage, subject to eligibility requirements.
  • Additional wellness benefits.
  • Retirement benefits.
  • Wage transparency and equitable pay practices.
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