Lead Patient Care Representative, Primary Care Tysons

VHC Health•Tysons, VA
•$19 - $30

About The Position

The Lead Patient Care Representative supports primary care clinic operations by scheduling, greeting, and registering patients in a friendly, courteous, and professional manner. The role answers and routes telephone calls and messages; coordinates insurance verifications and preauthorizations; takes payments and completes daily batching; maintains medical records and prepares charts for clinic sessions; and assists physicians, the Practice Manager, and clinical staff as needed. An associate degree and two years of office/clerical or healthcare/medical primary care or office experience are preferred. No certification or licensure is required.

Nice To Haves

  • An associate degree is preferred.
  • Two years of office/clerical or healthcare/medical primary care or office experience is preferred.

Responsibilities

  • Schedule, greet, and register patients in a friendly, courteous, and professional manner.
  • Answer and route telephone calls and messages.
  • Coordinate insurance verifications and preauthorizations.
  • Take payments and complete daily batching.
  • Maintain medical records and prepare charts for clinic sessions.
  • Provide assistance as needed to physicians, the Practice Manager, and clinical staff.

Benefits

  • Medical, dental, and vision coverage, subject to eligibility requirements.
  • Additional wellness and retirement benefits designed to support employees and their families.
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