The Lead Patient Care Representative supports primary care clinic operations by scheduling, greeting, and registering patients in a friendly, courteous, and professional manner. The role answers and routes telephone calls and messages; coordinates insurance verifications and preauthorizations; takes payments and completes daily batching; maintains medical records and prepares charts for clinic sessions; and assists physicians, the Practice Manager, and clinical staff as needed. An associate degree and two years of office/clerical or healthcare/medical primary care or office experience are preferred. No certification or licensure is required.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed