Lead Package Handler - Commerce HUB
About The Position
OnTrac is hiring a Lead Package Handler for its Commerce, California hub. This role oversees package unloading, loading, sorting, and distribution while working with Area and Operations Managers to train new hires, support business metrics, and uphold company values. The Lead provides hands-on direction to package handlers, supports safe and efficient operations, and helps ensure packages are handled accurately and on time. The position is based at 5959 Randolph St., Commerce, CA, pays $20 per hour, and is scheduled Tuesday through Friday from 11 p.m. to 7 a.m. The work takes place primarily in a warehouse, with possible exposure to varying temperatures, noise, and moving equipment. It involves frequent standing, walking, lifting, and package handling throughout the shift. The role also requires sufficient visual and auditory ability to navigate the warehouse safely, identify hazards, and communicate in a noisy environment.
Requirements
- At least 1 year of industry experience.
- Ability to regularly lift, push, and pull 25 to 35 pounds; occasionally carry up to 50 pounds; and occasionally push or pull up to 150 pounds using a pallet jack or gaylords to transport large packages.
- Must be at least 18 years of age.
- Strong knowledge of package handling and sortation workflows.
- Ability to lead by example in safety, productivity, and attendance.
- Effective communication and basic coaching skills.
- Ability to problem-solve in a fast-paced, high-volume environment.
- Comfort providing direction to peers and supporting leadership initiatives.
- Sufficient visual and auditory ability to safely navigate the warehouse, identify hazards, and communicate effectively in a noisy environment.
Nice To Haves
- High school diploma or GED preferred.
- 1 year of leadership experience preferred.
Responsibilities
- Promote a safe work environment by enforcing company safety protocols, including dock, conveyor, and lockout/tagout procedures.
- Train and guide package handlers through hands-on demonstrations and ongoing performance feedback.
- Oversee package handling, sorting, and inspection to ensure accuracy, prevent damage, and avoid misroutes.
- Monitor equipment functionality, submit maintenance requests, and manage damaged freight according to company procedures.
- Check in and check out third-party drivers, verify credentials, and ensure proper documentation and manifest accuracy.
- Load and unload packages from trailers, conveyor belts, and sortation equipment.
- Sort, scan, and route parcels to designated areas based on destination or route.
- Provide guidance and direction to package handlers during assigned shifts.
- Assist with onboarding and training new team members.
- Monitor workflow and help balance labor to meet volume and service timelines.
- Reinforce safety practices, proper lifting techniques, and compliance with procedures.
- Identify and communicate performance issues, productivity gaps, or operational concerns.
- Serve as a point of contact for operational questions and issue escalation.
Benefits
- Medical, dental, and vision insurance
- HSA and FSA options
- Basic and voluntary life and disability coverage
- Voluntary accident, critical illness, identity and fraud protection, auto and home, and pet insurance
- 401(k) with company match
- Referral bonus program of up to $500 per referral
- Paid vacation, sick leave, floating holidays, and parental leave
- Paid holidays
- Employee Assistance Program
- Safe and clean work environment
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
