Lead Package Handler - Commerce HUB

OnTrac•Commerce, CA

4d•Onsite

About The Position

OnTrac is hiring a Lead Package Handler for its Commerce, California warehouse. This role oversees package offloading, loading, sorting, and inspection, and works closely with Area and Operations Managers to train new hires, support business metrics, and uphold company values. The Lead helps maintain safe, accurate, and timely warehouse operations while providing direction and support to package handlers.

Requirements

At least 1 year of industry experience.
Ability to regularly lift, push, and pull 25 to 35 pounds; occasionally carry up to 50 pounds; and occasionally push or pull up to 150 pounds using a pallet jack or gaylords.
Must be at least 18 years of age.
Strong knowledge of package handling and sortation workflows.
Ability to lead by example in safety, productivity, and attendance.
Effective communication and basic coaching skills.
Ability to problem-solve in a fast-paced, high-volume environment.
Comfort providing direction to peers and supporting leadership initiatives.

Nice To Haves

High school diploma or general education degree (GED).
1 year of leadership experience.

Responsibilities

Promote a safe work environment by enforcing company safety protocols, including dock, conveyor, and lockout/tagout procedures.
Train and guide package handlers through hands-on demonstrations and ongoing performance feedback.
Oversee package handling, sorting, and inspection to ensure accuracy, prevent damage, and avoid misroutes.
Monitor equipment functionality, submit maintenance requests, and manage damaged freight according to company procedures.
Check in and check out third-party drivers, verify credentials, and ensure proper documentation and manifest accuracy.
Load and unload packages from trailers, conveyor belts, and sortation equipment.
Sort, scan, and route parcels to designated areas based on destination or route.
Provide guidance and direction to package handlers during assigned shifts.
Assist with onboarding and training new team members.
Monitor workflow and help balance labor to meet volume and service timelines.
Reinforce safety practices, proper lifting techniques, and compliance with procedures.
Identify and communicate performance issues, productivity gaps, and operational concerns.
Serve as a point of contact for operational questions and issue escalation.

Benefits

Medical, dental, and vision insurance.
HSA and FSA options.
Basic and voluntary life and disability coverage.
Voluntary accident, critical illness, identity and fraud protection, auto and home, and pet insurance.
401(k) with company match.
Referral bonus program of up to $500 per referral.
Paid vacation, sick leave, floating holidays, and parental leave.
Paid holidays.
Employee Assistance Program.
Safe and clean work environment.