Lead Ophthalmic Technician

Prism Vision Group•Spokane Valley, WA

17h•Onsite

About The Position

The Lead Ophthalmic Technician oversees day-to-day team operations and helps ensure high-quality patient care at Spokane Eye Clinic in Spokane Valley, Washington. The role coordinates clinical activities, supervises staff, serves as the primary liaison between the physician and the team, and supports efficient patient flow and clinical standards. The position is onsite and non-exempt, with occasional travel to other locations based on business needs. The listed compensation range is $24.72–$51.42 per hour, dependent on experience. The technician assists the physician with complex procedures and advanced diagnostic testing, performs ophthalmic testing and examinations, reviews patient charts, records histories and visual acuity, and documents visits as a scribe. The role also administers specified medications, supports patient education, ensures required office procedures and informed consent are followed, and maintains exam-room cleanliness. The Lead Ophthalmic Technician collaborates with clinic management and physicians on improvements and complies with practice protocols and state and federal regulations.

Requirements

High school diploma or GED.
Certified Ophthalmic Technician (COT) certification from JCAHPO or equivalent.
At least 8 years of prior ophthalmic assistant experience.
At least 2 years of experience leading on the floor.
Relevant computer skills, including navigating between screens and accurately entering data.
Ability to accept responsibility, account for work performed, and accept constructive feedback.
Accuracy and attention to detail.
Ability to adapt to and facilitate workplace change.
Effective communication and listening skills.
Empathy and sensitivity toward patients and coworkers.
Initiative, sound judgment, and ability to make decisions and take action to solve problems or reach goals.
Reliability in attendance and punctuality.
Ability to work independently and collaboratively toward team goals.
Vision including near, distance, color, peripheral, and depth perception; normal hearing; ability to wear PPE; and ability to stand for long periods.

Nice To Haves

Bachelor’s degree in a relevant discipline, or equivalent relevant experience in lieu of education.

Responsibilities

Lead and coordinate team activities to ensure tasks are completed efficiently and to a high standard.
Assist the physician with complex procedures and advanced diagnostic testing, including challenging cases.
Review patient charts for completeness and accuracy.
Take ocular and systemic histories and accurately record visual acuity.
Perform testing based on the scheduled exam, patient complaint, and history, including OCT, automated visual fields, photography, pachymetry, and biometry.
Perform lensometry, automated refractometry, slit-lamp exams including applanation tonometry and anterior chamber angle assessment, basic muscle balance testing, pupil assessment, confrontation visual fields, and gross external exams.
Serve as the primary point of contact for the team and address issues or concerns.
Scribe during physician examinations by entering data into electronic medical records or paper charts.
Administer topical ophthalmic or oral medications.
Ensure office procedures are followed and required informed consent is obtained.
Educate patients.
Oversee patient flow throughout the day.
Maintain cleanliness and orderliness of exam rooms during the workday.
Collaborate with the clinic manager and physicians to identify improvements and implement changes.
Comply with practice procedures, protocols, and state and federal regulations; report potential or suspected errors to a supervisor or Compliance Officer.
Maintain a cooperative, self-motivated, courteous, and professional attitude.