About The Position

The Lead, Operations supports associate engagement by providing learning and cross-training opportunities, building relationships, and encouraging teamwork across areas. The role ensures management-assigned work is completed and prioritizes assignments using policies, data, and resources while coordinating with managers, coworkers, customers, and other business partners. The Lead creates and monitors work plans, recommends staffing levels for the daily workload, and adjusts staffing and priorities throughout the shift to meet deadlines. This includes working with associates to solve problems, resolving delays, and using systems to audit progress and identify concerns early. The position helps resolve day-to-day operational challenges in communication with the salaried manager, monitors implementation of One Best Way standards, and drives improvement using Walmart Performance System practices. The role owns the daily management system process for its assigned area, including tracking and trending key performance indicators, identifying gaps, and assigning countermeasures. It serves as a subject matter expert within the support function and identifies resources, department contacts, or managers to help address concerns. The Lead participates in teams, coordinates and executes assignments, supports quality and timelines, and helps others adapt to changes or challenges. The position requires knowledge and ability to execute department roles and flexibility to assist when operationally necessary. The Lead develops, communicates, and implements processes and practices to meet business needs, monitors results, and addresses improvement opportunities. It promotes compliance with company policies, procedures, and standards of ethics and integrity, and supports management in correcting ethical or compliance issues. The role also models Walmart’s expectations to respect individuals, act with integrity, serve customers and members, and strive for excellence through teamwork, accountability, continuous improvement, and support for others.

Requirements

  • One year of experience as a Walmart Supply Chain associate, or one year of experience in a manufacturing, warehousing, or distribution center environment.

Nice To Haves

  • Experience leading, planning, and coordinating activities related to operational execution in a manufacturing, warehousing, or distribution center environment.

Responsibilities

  • Support associate engagement through learning opportunities, relationship-building, cross-training, and encouragement of teamwork.
  • Ensure work assigned by management is completed and prioritize assignments using policies, data, and resources.
  • Create and monitor work plans; recommend staffing levels for the daily workload; and adjust staffing and priorities to meet deadlines.
  • Work with associates to solve problems, resolve delays, and use systems to audit progress and identify concerns early in a shift.
  • Help resolve day-to-day operational challenges by communicating with the salaried manager.
  • Monitor and ensure implementation of One Best Way standards.
  • Drive improvement by implementing Walmart Performance System practices.
  • Own the daily management system process for the assigned area, including tracking and trending key performance indicators, identifying gaps, and assigning countermeasures.
  • Serve as a subject matter expert within the support function and identify resources or contacts to address concerns.
  • Participate in teams by sharing resources and information, coordinating and executing assignments, and helping ensure timelines and work quality.
  • Execute roles within the department and step in to assist operationally when needed.
  • Develop, communicate, and implement processes and practices to meet business needs; monitor results and address improvement opportunities.
  • Promote compliance with company policies, procedures, and ethics and integrity standards, and assist management in correcting related issues.
  • Model respect for individuals, teamwork, integrity, customer service, continuous improvement, and support for others through change.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including PTO and/or PPTO for vacation, sick leave, holidays, or other purposes, as well as parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U company-paid education benefit program for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.
  • Performance-based bonus awards.
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