(USA) Lead, Operations (All Distribution/Fulfillment Centers) - Logistics

Sam's West•Fort Worth, TX

1d•Onsite

About The Position

The Lead, Operations supports day-to-day operations in a distribution or fulfillment center. The role promotes associate engagement through learning, cross-training, relationship building, and teamwork, and ensures management-assigned work is completed. It plans and monitors work, recommends staffing levels, adjusts staffing and priorities during the shift, and works with associates and managers to resolve problems and delays and meet deadlines. The position monitors implementation of One Best Way standards, applies Walmart Performance System practices, and owns the daily management process for its assigned area, including tracking key performance indicators, identifying gaps, and assigning countermeasures. It serves as a subject matter expert within the support function and may step into other department roles when operationally necessary. The Lead develops and implements processes in collaboration with managers, coworkers, customers, and business partners; monitors outcomes and identifies improvement opportunities; and supports teams by coordinating assignments, sharing resources, and helping others adapt to change. The role also models and supports compliance with company policies, ethics, and integrity standards, and demonstrates Walmart's values of respect for the individual, acting with integrity, serving customers and members, and striving for excellence. Various schedules may be available; schedule details will be discussed during the interview process. The position is based at 16101 Three Wide Drive, Fort Worth, Texas. The hourly wage range is $26.20–$29.70, with possible premiums of $0.35–$3.00 per hour in specific circumstances.

Requirements

At least 1 year of experience as a Walmart Supply Chain associate, or 1 year of experience in a manufacturing, warehousing, or distribution center environment.

Nice To Haves

Experience leading, planning, and coordinating activities related to operational execution in a manufacturing, warehousing, or distribution center environment.

Responsibilities

Support associate engagement by providing learning and cross-training opportunities, building relationships, and encouraging teamwork across areas.
Ensure work assigned by management is completed.
Prioritize assignments using policies, data, and resources; coordinate with managers, coworkers, customers, and business partners; identify deadlines and expectations; communicate progress; and recommend ways to address improvement opportunities.
Create and monitor work plans.
Recommend staffing levels to meet daily workload and adjust staffing and priorities throughout the shift to meet deadlines.
Work with associates to solve problems, resolve delays, stay on schedule, and use systems to audit progress and identify concerns early in the shift.
Help resolve day-to-day operational challenges by communicating with the salaried manager.
Monitor and ensure implementation of One Best Way standards.
Drive improvement by implementing Walmart Performance System practices.
Own the daily management system process for the assigned area, including tracking and trending key performance indicators, identifying gaps, and assigning appropriate countermeasures.
Serve as a subject matter expert within the support function and identify resources, department contacts, or other managers to help address concerns.
Support and participate in teams by sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing assignments; and providing advice, feedback, and support to achieve timelines and quality standards.
Execute roles within the department and step in to assist when operationally necessary.
Develop, communicate, and implement processes and practices to meet business needs; monitor progress and results; and identify and address improvement opportunities.
Demonstrate, promote, and support compliance with company policies, procedures, ethics, and integrity standards; use the Open Door Policy and assist management with correcting ethical and compliance issues.
Model Walmart values, build trusting relationships, communicate to motivate and influence, and help develop and mentor others.
Deliver results while putting customers and members first, make decisions using reliable information, and drive continuous improvement while supporting others through change.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Company-paid Live Better U education benefit for eligible full-time and part-time associates, including tuition, books, and fees for eligible programs.