Lead Network Administrator - Information Technology (0926)

Coconino County•Flagstaff, AZ

8d•Onsite

About The Position

Under general supervision, performs work of considerable difficulty supporting the strategic function and administration of the enterprise network infrastructure. This includes Campus, Datacenter, Remote Sites, Cloud, and third-party network connectivity. Services include VoIP, Switching, Routing, VPN, Firewall, Virtual Networking, Wireless and related systems throughout the County; performs related work as assigned. This is an in-office position. Limited remote work may be authorized on an occasional basis, subject to operational needs, and requires prior approval from the Deputy Chief Information Officer or Chief Information Officer. This position will require the successful completion of a Criminal Justice Information Services (CJIS) fingerprint and background clearance within 90 days of employment, this must be maintained throughout employment. Pay for this position is dependent on applicant skills and experience. The hiring range for the position is: $80,518.00 - $105,000.00 Annually

Requirements

Associate degree in computer science or related field, with four years of increasingly responsible experience in telecommunications and networks, including two years of systems management/administration; OR any equivalent combination of education, training and experience which demonstrates the ability to perform the duties of the position.
Cisco Certified Network Associate (CCNA) certification with the ability to obtain Cisco Certified Network Professional (CCNP) within 18 months.
This position is exempt from overtime.

Nice To Haves

Ensure the reliability, security, and efficiency of our data communications network using skills and expertise to deploy, configure, maintain, and monitor all active network equipment, ensuring seamless network operations.
Ability to work on and manage a variety of projects while meeting tight deadlines; troubleshoot problems and develop both short- and long-term solutions; to establish and maintain effective working relationships with a variety of individuals and groups including customers in stressful situations; and ability to work collaboratively with IT peers.
The ideal candidate will be an energetic, enthusiastic self-starter with an emphasis on the customer experience.
This position will be working to support a 250+ layer2/layer3 environment providing critical services to Coconino County internal/external partners.
Network protocols including TCP/IP, OSPF, BGP, MPLS
Overlay technologies like SDN, Vxlan, MPBGP eVPN etc.
Cisco/Nexus network equipment including routers, switches, firewalls, firepower, IOS and NXOS operating system
Cisco Call Manager configuration, operation, and maintenance
Cisco Identity Services Engine (ISE)
Network security practices
Principles and practices of project planning and implementation
Wireless networking, AnyConnect VPN, Cisco Secure Client, Solarwinds, Umbrella
Incident management, change management, and knowledge management
Basic knowledge of risk management practices
Cyber and privacy requirements to protect the confidentiality, integrity, and availability of enterprise assets
Working with third-party vendors; managing contracts and procurement processes
Visio diagrams and asset management
Effectively manage and switch between competing tasks, aligning individual efforts with the team's priorities
Maintain focus and ensure timely progress without sacrificing quality
Keep managers and co-workers apprised of task status, collaborating, and communicating transparently where appropriate
Engage proactively with peers, department members, and any relevant stakeholders to ensure alignment and understanding
Foster a cooperative and transparent work environment
Provide timely responses to inquiries and requests, recognizing the importance of prompt and attentive communication in achieving team goals
Follow written and verbal instructions
Work safely and support the culture of workplace safety
Establish and maintain effective working relationships with employees, management, other agencies and the public

Responsibilities

Oversees the purchase, installation, and maintenance of enterprise infrastructure equipment and/or software
Analyzes, administers and maintains voice, video, and/or communication circuits
Maintains network devices by applying patches and performing firmware upgrades
Maintains network security and ensures compliance with security policies and procedures
Configures switches, routers, firewalls, network taps, and cryptographic devices
Interfaces with vendors to ensure appropriate resolution during network outages or periods of reduced performance
Develops and maintains internal knowledge transfer and network topology documentation
Maintains lifecycle asset management of infrastructure hardware, software, warranty, maintenance, and support
Participates and may lead in special projects as required
Occasional participation in an on-call rotation for support of systems outside of normal business hours
Evaluate risk and vulnerability reports
Participate in change management meetings
Mentor and train network administrators
Participate in technical RFPs/RFIs
Responsible for Cisco Call Manager enterprise services that may include Emergency Operations Support (Hotline creation, call trees, etc.)
Responsible for up-to-date infrastructure documentation of countywide communication circuits and services across the County
Interfaces with vendors during special projects requiring professional services
Conducts research on network products, services, protocols, and standards to remain well-informed of developments in the network and security industry, technologies, and best practices then provides knowledge-based recommendations to management
Maintains and reviews infrastructure contracts with leadership
Responds to customer tickets regarding requests and/or issues
Participate in disaster recovery administration and routine testing to ensure continuity of services
Performs phone set changes/moves/adds/deletes and related programming
Participates in cost analysis, department budgeting, short- and long-range planning and development of departmental objectives
Other duties as assigned