Lead Mixologist - Saltine, Hilton Norfolk The Main

Professional Hospitality Resources, Inc. and Ocean Beach Club LLC•Norfolk, VA

About The Position

The Lead Mixologist is responsible for setting up the bar, mixing and serving drinks, and cleaning the bar area. The role takes guest orders, processes checks, and uses beverage knowledge to recommend drinks and explain their ingredients. The Lead Mixologist helps train new Associates, works to exceed guest expectations, and complies with applicable state, city, federal, and company liquor regulations.

Requirements

  • Beverage knowledge sufficient to recommend drinks and explain their ingredients.
  • Ability to take guest orders and process checks.
  • Ability to comply with applicable state, city, federal, and company liquor regulations and alcohol-awareness requirements.

Responsibilities

  • Perform guest-contact activities in a timely, efficient, and professional manner while exceeding guest expectations.
  • Ring guest checks, collect cash, and process credit and room charges according to company policies and procedures.
  • Follow state, federal, and corporate liquor regulations and alcohol-awareness requirements for serving alcoholic beverages.
  • Assist other bartenders as needed to support teamwork and bar operations.
  • Maintain front-of-house cleanliness standards and consistently deliver high-quality products to guests.
  • Report unsafe work conditions or practices and safety or security violations in accordance with company policy.
  • Perform routine maintenance and cleaning of bar equipment and fixtures according to department procedures and work practices.
  • Inspect equipment daily for cleanliness and physical condition, and report necessary repairs to the bar manager.
  • Manage time and bar-section productivity according to business volume.
  • Make and serve drinks to guests and cocktail servers in accordance with established guidelines, procedures, policies, and beverage and safety controls.
  • Complete daily checklists, liquor requisitions, and supply lists.
  • Function as a departmental trainer and staff-development Associate.
  • Work with the manager to ensure training materials are accurate and complete.
  • Provide managers with feedback on the training progress of new Associates.
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