Engineer II - Hilton Norfolk The Main
About The Position
An Engineer II primarily completes preventative maintenance work in guest rooms and other areas of the property. The role performs repairs and maintenance such as wallpaper and paint work, grout and tile repairs, basic HVAC maintenance, and basic plumbing and electrical work. Working with the Engineer Supervisor and/or Chief Engineer, the Engineer II plans and completes guest-room preventative maintenance according to the Annual Task Schedule and in compliance with PHR and brand standards. The position provides general handyman support and repairs in guest rooms and public areas to maintain the property's assets. The Engineer II uses the Unit PM Checklist and works with the PM Team Captain and PM Engineer to inspect rooms, areas, equipment, and major systems. The role also returns and restocks the PM Cart and performs scheduled preventative maintenance on equipment including laundry and kitchen equipment, air handlers, pumps, and motors.
Requirements
- Two years of prior experience in building maintenance or a related industry.
- High school diploma required, or an equivalent combination of education, training, or experience providing the required knowledge, skills, and abilities.
- Ability to multitask and stay organized within specific time frames.
- Demonstrated positive attitude and work ethic to support operating efficiency and established guest satisfaction criteria.
Nice To Haves
- Special courses in building maintenance and construction.
- Professional tradesmen certification in at least one discipline, such as electrician, plumbing, HVAC, mechanical, or carpentry.
- Significant experience with all maintenance disciplines.
Responsibilities
- Complete assigned job skills training, understand property standards and assignments, and apply experience and training to tasks.
- Follow attendance, punctuality, uniform, personal appearance, and clock-in and clock-out procedures.
- Assist guests and fellow associates professionally and collaboratively in accordance with the company's service culture.
- Use resources, approved tools, and checklists properly; complete assignments methodically, promptly, and to department quality and volume standards.
- Keep work areas clean and organized and promptly report deficiencies, unsafe conditions, and safety or security violations.
- Cooperate with associates and supervisors to support a positive work environment and team efforts.
- Provide general handyman skills and make necessary guest-room and public-area repairs to maintain asset condition standards.
- Understand and coordinate preventative maintenance on rooms, areas, and equipment, using the Unit PM Checklist to guide identified repairs.
- Return the PM Cart to the Engineering PM closet and help replenish it from in-house inventories.
- Perform assigned guest-room maintenance checks and repairs, including door hardware, gaskets and thresholds; wallpaper; paint; ceiling vents and condition; lighting; appliances and electronics; carpet; furniture and drawers; electrical outlets and switches; HVAC units; closet rods, towel bars and grab bars; plumbing fixtures; and drapery hardware.
- Perform scheduled preventative maintenance on major equipment, including laundry equipment, kitchen equipment, air handlers, pumps, and motors.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
