Lead Mitigation Technician
About The Position
Insurcomm Restoration, part of Fortify Companies, is hiring a field-based Lead Mitigation Technician in Southampton, New Jersey. The role leads emergency restoration projects for residential and commercial properties affected by fire, water, mold, sewer, and storm damage. The Lead Mitigation Technician supervises crews, establishes safe and professional job-site practices, and ensures work is completed efficiently and in accordance with company and IICRC standards. The position includes hands-on mitigation work, client communication, job documentation, equipment management, and training and mentoring technicians.
Requirements
- IICRC WRT certification or willingness to obtain it immediately.
- Prior experience in restoration, mitigation, or construction.
- Demonstrated ability to lead a crew and manage job-site workflow.
- Proficiency with hand and power tools.
- Ability to lift up to 50 pounds and perform physical labor in varying environments.
- Strong communication, leadership, interpersonal, and social-awareness skills, with a customer-service mindset.
- Acceptable driving record.
- Reliable attendance and punctuality.
- Ability to navigate Microsoft Teams and complete onsite documentation using a smartphone and industry software, including Proven Jobs, Encircle, and Docusketch.
- Team-oriented mindset with a positive, solution-focused attitude.
- Ability to safely wear and work in required personal protective equipment, including a respirator, with or without reasonable accommodations.
Nice To Haves
- AMRT (Applied Microbial Remediation Technician) certification.
- Experience with PSA or similar job management platforms.
- Experience training or mentoring team members.
Responsibilities
- Lead and supervise mitigation crews on residential and commercial job sites.
- Respond to emergency mitigation calls and assess damage caused by fire, water, mold, and weather-related events.
- Perform and oversee water extraction, structural drying, and mitigation services in accordance with IICRC standards.
- Develop drying plans and monitor progress to ensure proper equipment placement and moisture goals are met.
- Safely and efficiently remove and dispose of damaged building materials.
- Decontaminate, clean, and deodorize affected interior spaces.
- Collaborate with the Contents Division to clean, pack, and store salvageable items.
- Document job progress with photos, moisture readings, and detailed notes using PSA and other required software.
- Communicate professionally with clients, adjusters, and internal teams.
- Maintain clean, organized, and safe job sites.
- Ensure tools and equipment are properly set up, operated, cleaned, and stored.
- Train and mentor Mitigation Technicians to uphold quality and safety standards.
- Follow warehouse and vehicle protocols, including daily documentation of consumables and equipment use.
Benefits
- Competitive hourly pay based on experience.
- Comprehensive health, dental, and vision coverage.
- 401(k) with company match.
- Generous paid time off and 9 paid holidays.
- Company vehicle, depending on role.
- Monthly company technology stipend.
- Company gear and branded materials, including $300 in swag bucks for the company merchandise site.
- Ongoing training and certification support.
- Paid training and certification advancement.
- Supportive team culture focused on safety and excellence.
- Clear growth path within an expanding organization.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
