LEAD MEDICAL ASSISTANT, FCP - CEDARBURG INTERNAL MEDICINE

Froedtert • Cedarburg, WI

4d • Onsite

About The Position

The Lead Medical Assistant is an essential member of the patient-centered health care team and supports and oversees primary care services in internal medicine, family medicine, and pediatrics at the Cedarburg clinic. The role assists the manager or supervisor with daily operations, including staff assignments, and serves as a resource for patients, providers, and support staff when the manager or supervisor is absent. The Lead Medical Assistant may assist with new employee onboarding and orientation and provide ongoing training for medical assistants. The position acts as a liaison to the manager or supervisor to help resolve issues and performs all tasks of a Medical Assistant and Medical Assistant Senior. This is an onsite role at the CP-Cedarburg Clinic, with 36 hours per week (0.9 FTE), on Shift 1. No holidays or weekends are scheduled.

Requirements

• At least 1 year of experience as a medical assistant or in the field of the credential held.
• High school diploma or GED.
• One of the following is required: Military Medic/Corpsman training (with one of the listed certifications or licenses obtained within 6 months of hire); ABR-OE credential; CMA; RMA; NRCMA Medical Assistant credential through the National Association for Health Professionals; CCMA; Certified Medical Assistant credential through the NPCE; Certified Paramedic; Advanced EMT; or graduation from an accredited LPN program and a current active LPN license.
• If hired as a Lead before January 1, 2026, obtain one of the listed certifications or licenses within 6 months.
• AHA Basic Life Support for Healthcare Providers certification, or an AHA-approved equivalent, within 90 days of hire.

Nice To Haves

• 2 years of experience in the designated specialty and/or another ambulatory setting.

Responsibilities

• Assist the manager or supervisor with daily operations, including staff assignments.
• Serve as a resource for patients, providers, and support staff in the manager's or supervisor's absence.
• Assist with new employee onboarding and orientation.
• Provide ongoing training for medical assistants.
• Act as a liaison to the manager or supervisor regarding issue resolution.
• Perform all tasks of a Medical Assistant and Medical Assistant Senior.

Benefits

• Paid time off.
• Career Pathways and Career Tuition Assistance.
• Continuing education unit opportunities.
• Academic partnership with the Medical College of Wisconsin.
• Referral bonuses.
• 403(b) retirement plan.
• Medical, dental, vision, and life insurance.
• Short- and long-term disability coverage.
• Free workplace clinics.
• Employee Assistance Programs.
• Adoption assistance.
• Healthy Contributions.
• Care@Work.
• Moving assistance.
• Discounts on gym memberships, travel, and other work-life benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED