Lead Medical Assistant

Albuquerque Health Care for the Homeless•Albuquerque, NM

12d

About The Position

Albuquerque Health Care for the Homeless is hiring a Lead Medical Assistant to coordinate and mentor its medical assistant team while providing hands-on clinical care to unhoused individuals across Bernalillo County. The role may be based in the medical clinic or involve community outreach and connects the work of nurses, medical providers, and front-desk staff to support patient care. The Lead Medical Assistant coordinates MA workflows in support of medical and psychiatric providers, provides day-to-day mentoring and training, and works with the Practice Operations Manager on quality and compliance for the medical unit. Clinical duties include rooming patients, obtaining basic medical histories and vital signs, assisting with procedures, performing wound care, injections and immunizations, and laboratory procedures such as blood draws and specimen preparation and handling. The role also maintains examination-room supplies, orders medical supplies as needed, and follows all AHCH policies and procedures.

Requirements

Ability to thrive in a complex healthcare setting.
Working knowledge of medical procedures, terminology, and anatomy.
Experience documenting services in an electronic health record (EHR).
Ability to lead and give feedback to peers.
Three years of experience as a Medical Assistant.

Nice To Haves

Five years of experience as a Medical Assistant.
Experience as a Lead Medical Assistant.
Previous experience with outreach or street medicine.
Experience with underserved populations, people with serious or chronic mental illness (SMI/CMI), and substance use disorders.
Previous experience working in a Federally Qualified Health Center (FQHC).
Previous management experience.
Bilingual Spanish/English.

Responsibilities

Lead and coordinate medical assistant workflows in support of medical and psychiatric providers.
Provide day-to-day mentoring and training for medical assistants.
Work with the Practice Operations Manager to support quality and compliance in the medical unit.
Room patients and obtain basic medical histories and vital signs.
Assist providers with various procedures.
Perform wound care, injections and immunizations, and laboratory procedures, including blood draws and specimen preparation and handling.
Ensure examination rooms are properly stocked.
Order medical supplies as needed.
Comply with AHCH policies and procedures.

Benefits

Low-cost medical, vision, and dental insurance.
Health club membership.
Life insurance and Accidental Death and Dismemberment coverage fully paid for by the organization.
Long-term disability coverage fully paid for by the organization.
24 days of paid time off in the first year of employment.
Catastrophic sick time accrual.
Seven paid holidays.
Health Care and Dependent Care Flexible Spending Accounts.
401(k) with employer match.
Student loan forgiveness eligibility.