Lead Maintenance Technician - $2000 Sign-on Bonus

ACC MANAGEMENT GROUP, INC.•Madison, WI
•Onsite

About The Position

ACC Management Group is hiring a full-time Lead Maintenance Technician to oversee and perform maintenance for three multifamily properties in Madison and Fitchburg, Wisconsin. The role works closely with the Community Manager and team to meet deadlines, goals, and expectations, and leads and directs other Maintenance Technicians assigned to the properties. The position involves resident work orders, unit turnovers, inspections, preventative maintenance, repairs, groundskeeping, and assistance with other properties as needed. A $2,000 sign-on bonus is offered. The work takes place indoors and outdoors and involves regularly using tools and maintenance equipment, walking around properties, and traveling between assigned locations in personal transportation. The technician must be available for after-hours and weekend emergencies on a rotating or established schedule and respond to on-call emergencies within 20 minutes. Employees furnish their own basic tools; specialty items such as property-specific ladders are provided. The position requires periodic travel to corporate trainings and meetings.

Requirements

  • 1–2 years of maintenance experience.
  • Basic knowledge of electrical work, plumbing, groundskeeping, and troubleshooting.
  • Previous supervisory experience.
  • Valid driver's license with an acceptable driving record; reliable transportation and current proof of vehicle insurance.
  • Ability to physically inspect properties.
  • Ability to use equipment including a circular saw, drill, jig saw, electrical tester, hand tools, power tools, and cordless tools.
  • Must furnish personal basic tools; specialty items such as property-specific ladders are excepted.
  • Flexibility with working hours and availability for on-call emergencies.
  • Ability to prioritize, manage time efficiently, and work independently under tight deadlines.
  • Excellent verbal and written communication skills.
  • Strong customer service skills and ability to handle complaints positively and efficiently.
  • Goal-oriented team player with a positive attitude and attention to detail.
  • Professional appearance and respectful interactions with others.
  • Ability to stand, walk, bend, climb, and use full hand range of motion and finger dexterity; ability to reach with hands and arms and lift up to 50 pounds unassisted as needed.

Nice To Haves

  • Multifamily property maintenance experience is preferred.

Responsibilities

  • Inspect apartments, buildings, common areas, and property interiors and exteriors for maintenance issues.
  • Perform routine maintenance and repairs involving electrical systems, plumbing, heating and cooling, carpentry, drywall, appliances, windows, screens, locks, and painting.
  • Respond to resident service requests and work orders, communicate daily work status to the manager, and keep orders current and collected.
  • Prepare units for new residents by completing turnovers according to ACC policies and deadlines.
  • Conduct preventative maintenance, including testing emergency lighting, smoke detectors, fire alarm systems, emergency exits, and other installed systems.
  • Maintain tools and equipment in working condition and keep work areas neat and clean.
  • Maintain grounds and common areas, including trash pickup, snow shoveling and salting, lawn care, and landscaping as needed.
  • Assist with cleaning and janitorial requests as needed.
  • Maintain accurate logs of trash pickups and snow removal for timeliness and billing accuracy.
  • Create a safe work environment and promptly direct safety concerns or hazards to the manager.
  • Respond to on-call emergencies after work hours and on weekends according to the assigned schedule, within 20 minutes of receiving the call.
  • Report and document accidents and emergency situations in a timely manner.
  • Keep resident and sensitive information confidential in accordance with company policy.
  • Maintain relationships with vendors, suppliers, and service professionals.
  • Assist other properties with maintenance requests as needed.
  • Lead and direct additional Maintenance Technicians assigned to the properties.
  • Travel to assigned properties using personal transportation and attend periodic trainings and meetings arranged through the Corporate office.
  • Perform other duties as assigned.

Benefits

  • $2,000 sign-on bonus.
  • Competitive pay with bonus opportunities.
  • Company-sponsored medical HRA plans.
  • Voluntary dental and vision coverage for employees working 30 or more hours per week.
  • Short-term disability, long-term disability, and life insurance options for employees working 30 or more hours per week.
  • Company-paid $25,000 life insurance policy when enrolled in short-term and long-term disability, for employees working 30 or more hours per week.
  • 401(k) eligibility after six months of employment for full-time and part-time employees, with company match of 25% of the first 5% of eligible compensation and full vesting after three years.
  • Paid time off provided up front.
  • 10 paid holidays, including a floating holiday and a birthday holiday.
  • Free Employee Assistance Program for all employees, with no enrollment required.
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