Lead Maintenance Supervisor - Silverado Apartments
About The Position
Gaines Investment Trust is seeking an experienced Lead Maintenance Supervisor to lead maintenance operations at Silverado Apartments in Frisco, Texas. This is a hands-on leadership role for a multifamily maintenance professional responsible for keeping the community operating at a high level while developing a strong maintenance team. The supervisor oversees daily maintenance operations, troubleshoots complex repairs, manages apartment turns and preventative maintenance, and ensures residents receive timely, professional service. The role includes a Monday–Friday schedule and rotational on-call duty for after-hours maintenance emergencies.
Requirements
- HVAC Certification required.
- Certified Pool Operator (CPO) Certification required.
- Valid driver’s license.
- Three or more years of multifamily apartment maintenance experience.
- Strong troubleshooting skills in HVAC, plumbing, electrical, appliances, and general maintenance.
- Ability to lead, train, develop, and hold team members accountable.
- Strong organizational, planning, and time-management skills.
- Excellent communication and customer service skills.
- Ability to prioritize multiple service requests and operational needs.
- Dependability, initiative, and strong attention to detail.
Nice To Haves
- Previous maintenance leadership or supervisory experience strongly preferred.
Responsibilities
- Lead and oversee daily maintenance operations for the apartment community.
- Diagnose and complete HVAC, plumbing, electrical, appliance, and general maintenance repairs.
- Prioritize, assign, and monitor service requests to ensure timely, high-quality completion.
- Oversee apartment turns, including scheduling, inspections, and quality control.
- Supervise, coach, train, and develop maintenance team members.
- Maintain the community’s pools, grounds, amenities, buildings, and common areas to company standards.
- Manage preventative maintenance programs and property inspections.
- Coordinate vendors and contractors for specialized repairs and projects.
- Maintain maintenance inventory, order supplies, and help control expenses.
- Communicate professionally with residents and provide exceptional customer service.
- Partner with community leadership to identify and resolve maintenance and property-related concerns.
- Participate in the rotational on-call schedule and respond to after-hours maintenance emergencies.
Benefits
- Medical, Dental, and Vision Insurance
- 401(k) with Company Match
- Paid Time Off and Paid Holidays
- Employee Apartment Discount
- Company-Paid Life Insurance
- Employee Assistance Program (EAP)
- Optional Supplemental Benefits
- Ongoing Training and Career Development
- Monthly performance bonus opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
