Lead Mailroom Clerk

First National Bank Alaska•Anchorage, AK

12d

About The Position

First National Bank Alaska is seeking a Lead Mailroom Clerk to support its Mail Operations Team. The role helps start the workday and works closely with the Mailroom Supervisor, Mail Clerks, and internal customers to address operational needs. The clerk manages the flow of incoming and outgoing mail, packages, and inter-office correspondence, ensuring items reach the correct recipients and mail deliveries are recorded accurately. The position assists with mailroom operations, verifies the completeness of other operators’ work, and ensures correspondence is processed according to bank procedures and postal regulations. It oversees postage equipment and courier vehicles, supports postage-cost savings, assigns duties, maintains consistent procedures, and trains staff. The role also responds to research requests, coordinates with vendors and transportation services, and maintains adequate mailing supplies. Additional work-related duties may be assigned by the supervisor. The schedule is Monday through Friday, 6:45 a.m. to 3:45 p.m. The minimum salary is $19.50 per hour; the job and salary offer will be commensurate with experience. A valid driver’s license is required. The role requires at least 18 months of document- or package-related experience or training, or an equivalent combination of education, training, and experience. Six months of lead experience and knowledge of postal regulations are preferred.

Requirements

At least 18 months of document- or package-related experience or training, or an equivalent combination of education, training, and experience.
Valid driver’s license.
General office machine experience.
Ability to operate computer- or mechanically based postal equipment.
Strong organization, clerical, and time-management skills.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence and speak effectively with customers, vendors, or employees.
Ability to calculate figures and amounts, including percentages, and apply basic algebra concepts.
Ability to solve practical problems, interpret written, oral, diagram, or schedule instructions, and identify operational inefficiencies and recommend improvements.
Ability to use hands to handle objects, tools, or controls; reach; stoop, kneel, crouch, or crawl; and regularly lift or move up to 25 pounds and frequently lift or move up to 50 pounds.
Ability to meet the position’s vision requirements, including close, distance, color, and peripheral vision, depth perception, and adjusting focus.

Nice To Haves

Six months of lead experience.
Knowledge of postal regulations.
Word processing, database, and spreadsheet experience.

Responsibilities

Verify the completeness of other operators’ work and ensure incoming and outgoing correspondence is sorted and distributed according to bank procedures and postal regulations.
Oversee the maintenance and safe operation of postage equipment and courier vehicles.
Ensure outgoing United States Postal Service automation rates are used to maximize savings and reduce postage expenses.
Assign duties, maintain continuity of procedures, and train staff on procedures.
Respond to internal and external research requests.
Coordinate with vendors and transportation services, including the United States Postal Service, FedEx, and contracted couriers.
Maintain adequate mailing supplies to support the unit’s mailing activities.
Stay updated on relevant laws and regulations and complete compliance training on time.
Comply with applicable bank policies, procedures, laws, and regulations.
Protect customer confidence and confidential information.
Perform other work-related duties as assigned by the supervisor.