Lead Lot Operations Specialist
About The Position
The Lead Lot Operations Specialist directs the daily operation of the vehicle check-in area and coordinates driver activities and workflow. The role ensures efficient movement of vehicles from check-in to sale staging and oversees vehicle receiving, stock-in, numbering, and parking in designated areas. It provides quality customer service, addresses problems, and helps maintain lot operations equipment in good working order. The position supervises and directs lot operations employees by setting work procedures and schedules, assigning duties, expediting workflow, and monitoring work for accuracy and compliance with policies and procedures. In coordination with the Supervisor, the role assists with employee counseling and discipline, and with planning, monitoring, and evaluating performance. It collaborates with recon, commercial, retail, dealer, and Vehicle Entry teams on lot flow and performs other duties as assigned. This is an onsite position at a specified Cox location, with a day shift and no travel. A Motor Vehicle Report is required upon conditional offer. A pre-employment drug test is required; the posting states that marijuana is not currently included in pre-employment drug testing for this position. Applicants must be authorized to work in the United States without current or future sponsorship.
Requirements
- High School Diploma/GED and 7 years of experience; alternatively, a degree or certification beyond a high school diploma/GED in a related discipline and 5 years of experience, or 9 years of experience in a related field.
- Valid driver's license and safe driving record.
- Motor Vehicle Report required upon conditional offer.
- Must be currently authorized to work in the United States for any employer without current or future sponsorship.
- Must clear a pre-employment drug test.
Responsibilities
- Direct daily operations of the vehicle check-in area by leading and coordinating driver activities and workflow.
- Coordinate movement of vehicles from check-in to sale staging to ensure efficient lot operations.
- Oversee receipt, stock-in, numbering, and parking of incoming vehicles in the proper areas.
- Provide quality service and interact with customers to resolve problems.
- Inspect and maintain lot operations equipment and ensure it is functional and in good working condition.
- Supervise and direct lot operations employees by determining work procedures, preparing schedules, expediting workflow, assigning duties, and monitoring work for accuracy and compliance with policies and procedures.
- Assist the Supervisor with employee counseling and discipline as necessary.
- Under the Supervisor’s direction, plan, monitor, and evaluate employee job performance, and assist the manager with performance appraisals.
- Collaborate with recon, commercial, retail, dealer, and Vehicle Entry teams regarding lot flow.
- Perform other duties as assigned by the manager.
Benefits
- At least 16 hours of paid time off every month.
- Seven paid holidays per calendar year.
- Additional paid time off for bereavement, voting, jury duty, volunteering, military leave, and parental leave.
- Benefits may include medical, dental, and vision insurance; 401(k) retirement planning; sick leave; parental leave; and flexible vacation/wellness days or PTO.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
