Lead Lifeguard-Full Time

The Salvation Army USA Central Territory•Green Bay, WI

9d•Onsite

About The Position

The Lead Lifeguard assists with daily Aquatics Department operations, including programs, special events, swim lessons, and supervision of aquatic staff. The role helps ensure a safe, welcoming environment through active supervision, accident prevention, emergency response, and consistent enforcement of facility regulations. The Lead Lifeguard ensures lifeguards and attendants are positioned according to the State of Wisconsin-approved aquatic staffing plan and assists with staff training and ongoing professional development. The position also supports administrative and facility operations, including maintaining records, assisting with registrations and event calendars, inspecting and maintaining pool areas and equipment, and conducting water chemical testing as required. The Lead Lifeguard provides courteous customer service and assists with staff recruitment, certification, and retention. This is a full-time position with varied weekly hours, including rotating Saturdays during pool hours. Stated shifts are 5:15 a.m.–1:00 p.m. and 3:45 p.m.–8:30 p.m. Monday through Friday, and 6:15 a.m.–5:30 p.m. Saturdays. The pay rate is $18.50 per hour. The work primarily takes place in a busy public Aquatics Center, with possible duties at outdoor special events and community center activities.

Requirements

Two years of continuous experience in lifeguarding and group swim lesson instruction, or an equivalent combination of training and experience that provides the required knowledge, skills, and abilities.
Experience working with adults, youth, and children.
Current American Red Cross Lifeguarding Including Deep Water/CPR/AED/First Aid for Professional Rescuers certification upon hire.
American Red Cross Waterpark Certification upon hire.
American Red Cross Lifeguard Management certification within 90 days of hire.
American Red Cross Lifeguard Instructor certification within 90 days of hire; candidates must hold a current American Red Cross Lifeguarding/First Aid/CPR/AED certificate and be at least 17 by the end of the course.
Strong verbal communication skills in English.
Strong personnel management skills, including the ability to delegate, motivate, and build teamwork.
Ability to interact positively and professionally with coworkers and the public and work with people from diverse backgrounds and circumstances.
Good judgment in personal actions, personnel management, and professional matters.
Knowledge of basic computer operations, Microsoft Office applications, email systems, internet navigation, and common workplace technology.
Ability to remain calm and focused under pressure, assess situations quickly, communicate effectively, and coordinate appropriate emergency responses.
Ability to teach and demonstrate hands-on skills, observe performance, identify areas for improvement, and adapt instruction to support learning.
Ability to work independently.
Ability to meet the physical requirements associated with American Red Cross Lifeguard and Lifeguard Instructor certifications.
Ability to occasionally lift and/or move up to 40 pounds.

Nice To Haves

One year of staff supervision experience is preferred.
Bilingual English/Spanish skills are preferred.

Responsibilities

Enforce facility rules consistently and courteously; monitor swimming and play areas, caution swimmers about unsafe conditions or actions, and maintain order.
Assist the Aquatics Manager with day-to-day aquatics programs and facility operations, including special events and swim lessons.
Help develop, train, and instruct private and group swim lessons as needed; oversee attendants, instructors, and lifeguards; and assist instructors with lessons and other programs.
Continuously observe assigned areas, identify hazards, respond to emergencies, rescue swimmers in danger of drowning, and provide CPR/AED/First Aid when necessary.
Assist the Aquatics Manager with administrative work and maintain program and operational records, including information related to lessons, registrations, incidents, volunteer needs, and event calendars.
Assist with facility operations, including updating aquatic bulletin boards; setting up and breaking down equipment; and inspecting, cleaning, and maintaining pool areas, equipment, storage areas, and other assigned areas.
Maintain and inventory aquatic equipment; report risks to the Aquatics Manager and Facility Manager; and conduct water chemical testing as required by standard procedures.
Provide prompt and courteous customer service to community members, clients, and visitors.
Assist with monthly in-service training and lifeguard certification and recertification courses; support lifeguard recruitment, hiring, training, and retention; and monitor staff credentials and qualifications.