Lead Lifeguard-Full Time

The Salvation Army Central Territory•Green Bay, WI

8d•Onsite

About The Position

The Lead Lifeguard supports daily Aquatics Department operations by helping oversee programs, special events, swim lessons, and aquatic staff. The role promotes a safe, welcoming environment through active supervision, accident prevention, emergency response, and consistent enforcement of facility regulations. The Lead Lifeguard helps ensure Lifeguards and Attendants are positioned according to the State of Wisconsin-approved aquatic staffing plan and assists with staff training, certifications, and professional development. The position also involves customer service, maintaining aquatic equipment and records, conducting water chemical tests, and assisting with general facility maintenance and cleaning. This is a full-time position with a variety of hours throughout the week, including rotating Saturdays during pool hours. The listed schedule is 5:15 a.m.–1:00 p.m. and 3:45–8:30 p.m. Monday through Friday, and 6:15 a.m.–5:30 p.m. Saturdays. The pay rate is $18.50 per hour. The Salvation Army describes itself as an evangelical part of the universal Christian church, with a mission to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Employees are expected to support the organization's religious mission. The primary work location is a busy public Aquatics Center. Conditions include high noise, elevated temperatures and humidity, and exposure to pool chemicals and fumes, bodily fluids, and other potentially infectious materials. Outdoor special events may involve exposure to prevailing weather. The role requires physical activity in an aquatic environment, including swimming and water rescue readiness, and occasional lifting or moving of up to 40 pounds.

Requirements

Two years of continuous experience in lifeguarding and group swim lesson instruction, or an equivalent combination of training and experience providing the required knowledge, skills, and abilities.
Experience working with adults, youth, and children.
Current American Red Cross Lifeguarding certification, including Deep Water, CPR/AED, and First Aid for Professional Rescuers, upon hire.
American Red Cross Waterpark Certification upon hire.
American Red Cross Lifeguard Management certification within 90 days of hire.
American Red Cross Lifeguard Instructor certification within 90 days of hire; candidates must hold a current American Red Cross Lifeguarding/First Aid/CPR/AED certificate and be at least 17 years old by the end of the course.
Strong verbal communication skills in English.
Strong personnel management skills, including the ability to delegate, motivate, and build teamwork.
Ability to interact positively and professionally with coworkers and the public and work with people of diverse backgrounds and circumstances.
Ability to exercise good judgment in personal, personnel-management, and professional matters.
Knowledge of basic computer operations, Microsoft Office applications, email systems, internet navigation, and common workplace technology.
Ability to remain calm and focused under pressure, assess situations quickly, communicate effectively, and coordinate an appropriate response during emergencies or high-stress situations.
Ability to teach and demonstrate hands-on skills to people with varying experience levels, observe performance, identify improvement areas, and adapt instruction.
Ability to work independently.
Ability to meet the physical requirements of American Red Cross Lifeguard and Lifeguard Instructor certifications and perform the listed physical duties, including standing, walking, sitting, swimming, treading water, climbing stairs, and lifting or moving up to 40 pounds occasionally.
Agreement to support The Salvation Army's religious mission as an employee.

Nice To Haves

One year of staff supervision experience is preferred.
Bilingual English and Spanish skills are preferred.

Responsibilities

Enforce Kroc rules consistently and courteously to maintain a safe environment for members, visitors, and employees.
Monitor swimming and play areas, caution swimmers about unsafe areas or actions, and maintain order.
Assist the Aquatics Manager with day-to-day aquatics program and facility operations, including special events and swim lessons.
Assist with developing, training, and instructing private and group swim lessons as needed.
Provide oversight to aquatic support staff, including Attendants, Instructors, and Lifeguards, and assist instructors with lessons and other programs.
Maintain constant observation of assigned areas, identify hazards, and respond quickly and effectively to emergencies.
Rescue swimmers in danger of drowning and provide CPR, AED, or First Aid when necessary.
Ensure Lifeguards and Attendants are positioned according to the State of Wisconsin-approved aquatic staffing plan.
Assist the Aquatics Manager with administrative work, including information related to lessons, class registrations, incidents and accidents, volunteer needs, and event calendars.
Maintain program and operational records as needed.
Assist with facility operations, including updating aquatic bulletin boards, setting up and breaking down equipment, and inspecting, cleaning, and maintaining pool areas, equipment, storage areas, and other assigned areas.
Maintain and regularly inventory aquatic equipment.
Maintain a safe working environment, report risks to the Aquatics Manager and Facility Manager, and conduct water chemical testing as required by standard operating procedures.
Provide prompt, courteous customer service to community members, customers, clients, and members.
Assist with planning and delivering monthly in-service training and lifeguard certification and recertification courses.
Support lifeguard recruitment, hiring, training, and retention through staff certification and ongoing professional development.
Monitor staff certifications to ensure credentials remain current and staff are qualified for assigned duties.
Perform other job-related responsibilities and tasks as assigned.

Benefits

Health insurance
Dental insurance
Vision insurance
Hearing insurance
Paid time off, including 10 vacation days per year, 12 sick days per year (six of which may be used like vacation days), 12 paid holidays, and two personal days
Opportunity to earn two additional days of paid time off through the wellness program
Employer pension contributions
Short-term disability insurance
Long-term disability insurance
Life insurance
Paid training
Professional development opportunities
Other benefits are referenced but not specified