Lead IT Analyst
About The Position
The Lead IT Analyst supports Sentara’s IT Surgery Team and clinically critical perioperative, anesthesia, endoscopy, sterile-processing, and surgical applications. The role provides day-to-day application support and leadership, including application builds, upgrades, system enhancements, troubleshooting, workflow assessments, testing, change management, and software implementations. The Lead IT Analyst serves as a subject matter expert, collaborates with clinical and business stakeholders, supports vendor applications, participates in on-call and SAC rotations, represents the team on projects, and provides guidance and training to lower-level analysts.
Requirements
- Experience supporting Epic Optime in a perioperative or surgical application environment.
- Experience with application build, implementation, upgrades, system enhancements, troubleshooting, and production support.
- Experience conducting workflow assessments and partnering with clinical and business stakeholders to translate operational needs into application solutions.
- Experience with incident, problem, and change management, including testing, quality assurance, release planning, and change-control processes.
- Experience serving as a subject matter expert, providing guidance to analysts, supporting vendor/application management, and participating in projects and operational support rotations.
- Epic Optime certification is required.
Nice To Haves
- Bachelor’s-level degree in computer and information science preferred.
- Epic Anesthesia certification preferred.
- Epic Lumens certification preferred.
- Experience supporting Steris SPM and LS360, Provation MD, PillCam Genius, HR Manometry, Impulse Monitoring, Clean Trace, or Oasis Surgery Center EMR.
Responsibilities
- Provide day-to-day support and leadership for perioperative, anesthesia, endoscopy, sterile-processing, and surgical applications.
- Perform application builds, upgrades, system enhancements, troubleshooting, testing, and software implementations.
- Conduct workflow assessments and collaborate with clinical and business stakeholders.
- Support incident, problem, and change management, including quality assurance, release planning, and change-control processes.
- Serve as a subject matter expert and provide guidance and training to lower-level analysts.
- Support vendor applications and participate in vendor/application management.
- Represent the team on projects and participate in on-call and SAC rotations.
- Support applications including Steris SPM and LS360; Provation MD, planned to be replaced by Epic Lumens; PillCam Genius; HR Manometry; Impulse Monitoring; Clean Trace; and Oasis Surgery Center EMR.
Benefits
- Medical, dental, and vision plans
- Adoption, fertility, and surrogacy reimbursement up to $10,000
- Paid time off and sick leave
- Paid parental and family caregiver leave
- Emergency backup care
- Long-term and short-term disability and critical illness plans
- Life insurance
- 401(k)/403(b) with employer match
- Tuition assistance up to $5,250 per year and discounted educational opportunities through Guild Education
- Student debt pay down up to $10,000
- Pet insurance
- Legal resources plan
- Opportunity to earn an annual discretionary bonus subject to established system and employee eligibility criteria
- Additional compensation may include shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
